Inbound emails are going to Trash instead of Inbox.
Inbound emails are going to Trash instead of Inbox.
No changes have been made. How can I check settings to find a solution? I see nothing related to this issue. Thanks for any help.
Wubrane rozrisanje
Thanks to All for the suggestions.
I have verified that my email provider (Earthlink) has no issues. [I've had no problems receiving mail correctly on my Android phone.]
Some notes: On my Thunderbird Account Settings, I cannot find any "Filters". Destination and Retention - I do not have an option for "Junk" - anywhere. My current setting for 'Move new spam messages to' is set to "Spam on Local Folders".
I un-checked and re-checked "Enable adaptive junk mail controls for this account". After several test messages from different sources, incoming emails are landing in my Inbox. Keeping fingers crossed that this was a temporary glitch.
Much appreciated!
Wšě wotmołwy (6)
Hello there Mvpstl
Your issue has been identified as a server communication, filtering, or synchronisation error within your Thunderbird software.
Wot Googlethunderbird. změnjeny
Hello there
You can configure this setting in the following places. Follow the steps below in this order to address the issue:
1.Check the message filters.
2.Check the junk email settings:
Right-click your email account in the left-hand column and choose Settings.
Under the account name, click Junk.
On the right-hand side, under the heading "Destination and Retention," check where junk messages are being moved. Is this accidentally set to the Trash folder instead of the Junk folder?
If the folder is correct, but all email is still being treated as spam, temporarily uncheck the option "Enable adaptive junk mail controls for this account" to test if the behavior stops.
3.Check for synchronisation conflicts with other devices (POP and IMAP):
The POP issue: If another device connects via the POP protocol and is set to delete messages from the server after downloading, the server's inbox will be emptied.
The result in Thunderbird: Because Thunderbird works via IMAP, the program sees that the server inbox is empty and that the mail on the server has been moved to the trash.
Thunderbird synchronises this immediately and moves the mail to the local trash folder as well.
Solution: Check the mail settings on your devices and ensure they are either set to IMAP or that the option "Leave messages on the server" is enabled.
4.Check webmail for these errors. 5.Repair corrupted folder indexes .
Wot Googlethunderbird. změnjeny
If you are using filters, make sure none of them have a blank (empty) field.
Wubrane rozrisanje
Thanks to All for the suggestions.
I have verified that my email provider (Earthlink) has no issues. [I've had no problems receiving mail correctly on my Android phone.]
Some notes: On my Thunderbird Account Settings, I cannot find any "Filters". Destination and Retention - I do not have an option for "Junk" - anywhere. My current setting for 'Move new spam messages to' is set to "Spam on Local Folders".
I un-checked and re-checked "Enable adaptive junk mail controls for this account". After several test messages from different sources, incoming emails are landing in my Inbox. Keeping fingers crossed that this was a temporary glitch.
Much appreciated!
If the issue returns, please post more information. Thanks.
Thank you, Wayne.
Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.