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Wočinjeny

VPN not changing my IP address to the requested country.

JC-Support wotmołwjeny
ordermail

I am trying to use the free VPN in my browser. I have requested IPs in multiple countries and so far all work except the U.S. When I request a U.S. IP address a check shows I am in Chile. When I travel I need a U.S. IP address. What is the issue there?

I am trying to use the free VPN in my browser. I have requested IPs in multiple countries and so far all work except the U.S. When I request a U.S. IP address a check shows I am in Chile. When I travel I need a U.S. IP address. What is the issue there?

Wšě wotmołwy (1)

Hi there! We haven't been able to reproduce this issue on our end but we have just released version 151.0.4. Are you able to update to that version and see if the issue continues?

If it does, please do the following:

-> Open about:config -> In the search type browser.ipProtection.locationListCache -> Copy the value and send it to us here -> Then clear it with the trash icon and restart the browser (completely quit out and restart)

Stajće prašenje

Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.