Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Thunderbird Hangs while loading thousands of old imap messages

  • 3 wotmołwy
  • 0 ma tutón problem
  • 20 napohladow
  • Poslednja wotmołwa wot Wayne Mery
  • Archiwowany

C. M.
C. M.

I'm using Thunderbird 102.6.1, Windows 10

Thunderbird proceeds to download thousands of old messages when I open it up, subsequently hanging until I force a shutdown. Here are steps I took to correct the problem: 1. Tried troubleshooting mode, didn't work 2. Looked for popstate.dat file, but couldn't find it anywhere. Maybe that's because I have IMAP set up. At this point, I'm not sure any more. 3. Followed online help pages until my head split.

How do I fix Thunderbird without opening it up?

Thanks, Evelyn

I'm using Thunderbird 102.6.1, Windows 10 Thunderbird proceeds to download thousands of old messages when I open it up, subsequently hanging until I force a shutdown. Here are steps I took to correct the problem: 1. Tried troubleshooting mode, didn't work 2. Looked for popstate.dat file, but couldn't find it anywhere. Maybe that's because I have IMAP set up. At this point, I'm not sure any more. 3. Followed online help pages until my head split. How do I fix Thunderbird without opening it up? Thanks, Evelyn

Wot Wayne Mery změnjeny

Wšě wotmołwy (3)

david
david
  • Top 10 Contributor

You might try going to account settings under 'synchronization&storage' and clicking option to d synchronize only a specified number of days'

C. M.
C. M. Prašer

The second I open Thunderbird, it starts doing its thing. So I need to fix it with Thunderbird closed. How do I do that?

Wot C. M. změnjeny

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

IMAP accounts do not use popstate.dat, which is used for POP accounts.

Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?