Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Learn More

When trying to change my password I receive the message 'unverified session'

  • 5 wotmołwy
  • 1 ma tutón problem
  • 5 napohladow
  • Poslednja wotmołwa wot cor-el

more options

When I try to change my sync password, I receive the message 'unverified session'. A screenshot is attached.

When I try to change my sync password, I receive the message 'unverified session'. A screenshot is attached.

Wšě wotmołwy (5)

more options

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
more options

I've not forgotten my sync password - I remember it, and enter it in the 'current password' field. I am simply trying to change it from a password I know, to a new password.

more options

Try to log in to the Firefox account via this website.

more options

That's the site I'm using which is giving me the 'unverified session' error ... I have 2FA enabled, does that make a difference?

more options

Did you previously login? Note that you may have to disable 2FA to be able to change the password. If you do not manage to change the password then you can reset the password and re-enable 2FA.