Firefox startup crash with G DATA security software

Tutón nastawk so hižo njewothladuje, jeho wobsah móhł tuž zestarjeny być.

This article only applies to users of Firefox on Windows.

Directly after the update to Firefox 57.0.1, users with G DATA security software running on their system might be impacted by Firefox crashing repeatedly during startup.

Affected G DATA users should make sure that they have the latest available version of their security product installed, including all available signature updates.

As a temporary workaround, affected users can also disable the BankGuard component within their G DATA product:

  1. Go to the Settings panel of your G DATA product by clicking the cogwheel button G DATA settings icon in the user interface.
  2. Go to AntiVirus > Web protection in the G DATA Settings panel.
  3. Disable the BankGuard browser protection setting and click OK.
GDATA Disable BankGuard

Afterwards try launching Firefox again.

Slědowacy wulkotni ludźo su pomhali, tutón nastawk pisać:

Illustration of hands

Dobrowólnik

Rosćće a dźělće swoju kompetencu z druhimi. Wotmołwće na prašenja a polěpšće našu wědowu datowu banku.

Dalše informacije