Showing questions for topic:

Server authentication errors with gmail

Since updating to TB 153esr from the previous esr, I occasionally get a server authentication error with imap.gmail.com. Most often they happen when first starting up, bu… (saznaj više)

Since updating to TB 153esr from the previous esr, I occasionally get a server authentication error with imap.gmail.com. Most often they happen when first starting up, but occasionally seem to happen at other times. They seem to be transient as gmail works fine otherwise.

Just wondering if this is a known bug?

Open 1

How to recover my email - forgot password ?

Dear Support Team, I hope you are doing well. I am currently unable to access my email account redacted@sunnyholidays.am as I cannot recall the password. Unfortunately, I… (saznaj više)

Dear Support Team,

I hope you are doing well.

I am currently unable to access my email account redacted@sunnyholidays.am as I cannot recall the password. Unfortunately, I have also been unable to recover the account through the available recovery options.

Could you please assist me with resetting the password or provide instructions on how I can regain access to the account?

For security and verification purposes, you may contact me through my secondary company email address: redacted@sunnyholidays.am.

Your prompt assistance would be greatly appreciated, as this email account is important for our daily business operations.

Thank you for your support.

Kind regards,

Gayane Vardanyan Director Sunny Holidays LLC redacted@sunnyholidays.am redacted@sunnyholidays.am Yerevan, Armenia

Open 1 1

I suddenly have been getting a demand for my Primary Password after 20 years of no passwords - I used the one password I had and it wasn't accepted.

I have two Tbird accounts pmcreativeservices@rcn.com has been mine for 20 years, and it's what I use for bills, banking, etc. The other account is PatriciaRosemoor@rcn.co… (saznaj više)

I have two Tbird accounts pmcreativeservices@rcn.com has been mine for 20 years, and it's what I use for bills, banking, etc. The other account is PatriciaRosemoor@rcn.com and is only used to collect messages that come from my author website. Yesterday, I got a message from someone who tried but couldn't put a book up at Amazon and asked if there was something I could do about it. My trying to send her a message via the PatriciaRosemoor account is what started requests for my Primary Password. One a minute after I cancelled the last one. I tried the two passwords I knew I had, but neither worked. I got a request for a new password so I did that and it didn't work either. I kept going back to it all day yesterday uselessly. I found directions of what to do online, but it didn't match up with my Settings information. Please, if you can tell me how to fix this, I would be grateful. Or, if I can keep the thousands of emails I probably have, I could try deleting the account and recreating the account. The problem would be how to bring all my saved emails back. Thank you for your help. Patricia

Open 14

Sign-in couldn't be completed

When I launched Tbird this morning, I got a message, "account.google.com needs you to confirm access again to help syncing with your account. Username: [redacted]@gmail… (saznaj više)

When I launched Tbird this morning, I got a message, "account.google.com needs you to confirm access again to help syncing with your account. Username: [redacted]@gmail.com" When I click OK, it says Tbird wants access to be able to access and edit/download/delete my contacts and calendars, which access I'm not willing to grant. So when I click Cancel, it says Sign-in couldn't be completed, and now I'm unable to send email. Can anyone tell me how to fix this? In dire straits----- Dave

Open 3

when try to sign in to VPN it takes me to spin wheel or sales

when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted ema… (saznaj više)

when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted email from public]

Open 1

I cannot sign in. My login informatin is 100% correct

I cannot sign in. My login information is 100% correct. I just created the email a week or so ago so I assume i have the latest version. I signed in a few days ago with … (saznaj više)

I cannot sign in. My login information is 100% correct. I just created the email a week or so ago so I assume i have the latest version. I signed in a few days ago with no issue. I tried clearing cache. Not sure where to go from here.

Open 1 1

I can't log in to my health site called MyMercy using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue?

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this i… (saznaj više)

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Open 8 100

iCloud authentication issues on mobile

I recently set up Thunderbird on my android phone and managed to finally connect my iCloud email to both mobile and desktop (didn't realize i needed two different passwor… (saznaj više)

I recently set up Thunderbird on my android phone and managed to finally connect my iCloud email to both mobile and desktop (didn't realize i needed two different passwords for each).

After a few weeks of it working fine, I'm now being notified of some authentication issue for mobile. Does this mean I have to re-do the app specific password again? Will this be a consistent thing I would have to do for my iCloud? Don't need to do this for any other email I have set up through the mobile app.

Anyone know of a solution for this? I'd hate to continuously need to revoke and create a new password for just this email address.

Open 6

trying to set up asecond email address, when asked for a codethat was sent to the new address, i have no password to retrieve the code.

trying to set up a second email address, when asked to summit a code to verify to the new address, cannot comply because i have no password for the new address. how can i… (saznaj više)

trying to set up a second email address, when asked to summit a code to verify to the new address, cannot comply because i have no password for the new address. how can i verify the code to set up the new address? the new email address

Open 1

On Fedora 44 XFCE Mozilla VPN with FlatPak "hangs"

Good morning, I had a working VPN installation Fedora 44 XFCE Flatpak org.mozilla.vpn. But this morning when opening Mozilla VPN it " hangs" at: waiting for sign in an… (saznaj više)

Good morning, I had a working VPN installation Fedora 44 XFCE Flatpak org.mozilla.vpn. But this morning when opening Mozilla VPN it " hangs" at: waiting for sign in and subscription confirmation

How to fix?

Fedora 44 XFCE Flatpak org.mozilla.vpn 2.39.0 stable.

Yours kindly, Roel

Open 1

says my password was charged in Firefox. how do I fix this

I saw a msg that my firefox password was charged. Don't know if accidentally done while on Mozilla or changing default back to firefox after brief set on Chrome due to G… (saznaj više)

I saw a msg that my firefox password was charged. Don't know if accidentally done while on Mozilla or changing default back to firefox after brief set on Chrome due to Google saying needed

Open 1

A new opening screen has now appeared when I want to use Thunderbird requiring me to sign in is this a genuine screen?

For some time now two Thunderbird Icons have displayed in my Windows task bar. One opens the program I have used for years as normal but the other opens a sign-in screen… (saznaj više)

For some time now two Thunderbird Icons have displayed in my Windows task bar. One opens the program I have used for years as normal but the other opens a sign-in screen requiring a user name and password. Today only one version appears and that is the sign in screen. After a lot of steps -including a request for Thunderbird to access my Google account I finally got access to the two e-mail accounts I keep on "my" Thunderbird but the display is far harder to read than the earlier one. After I exited the program I found to re-open it I got the same log-on screen??? How can I access the Mozilla program I am familiar with?

Open 1