Forum Thunderbird zajednice

I have 3 e-mail accounts and the third one I added is the one I set as default. For some reason the first two show together in the unified folder, but the third is separate on it's own. How do I get all three in the unified folder?

New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail account I get the following message from Google:

"400. That’s an error.  The server cannot process the request because it is malformed. It should not be retried. That’s all we know." 

No problem having installing the 2nd gmail account in my internet browser on new laptop after continued failures to instal in Thunderbird. NB I have both gmail accounts previously (and easily) installed and working in Thunderbird on PC, old laptop, phone. Issue does not make sense. Does anyone have a solution please.

Hi, I am trying to use Filelink to send a large file. I selected WebDAV and am trying to log in there on Mozilla's Composition screen. Under Private URL it wants me to enter my username and password. I entered my email address and password but error message says account not properly configured, What am i supposed to do?

Hello, I tried following the steps on [https://support.mozilla.org/en-US/kb/.../moving-thunderbird-data-to-a-new-computer]. However, I currently have a flatpak installation where I land in a folder which also has executable among other files (?). I do not see the usually named profile folder and therefore cannot copy it to my new computer. Do you know how I can move in this case? Thanks

Is there a way to preempt the initial download when connecting an IMAP account initially?

Presuming you plan to make "Keep messages in all folders for this account..." UNchecked, I've found I can only go into settings as soon as possible after connecting the IMAP account to cut off the automatic start of downloads for local email copies. I then search for the email files locally (am configured for maildir) and manually delete.

Not the end of the world, but seems a bit janky. Is there a way you're supposed to be able to set synchronization settings BEFORE Tb starts syncing?

Thanks.

Hi, When installing my Yahoo account in F-bird, I chose the option to keep copies of the messages on the server when downloading them to my local folders. But all my message folders on the yahoo server appear to be empty after I copied them to my local folders. Can this be undone? I'm using other email programs on my mobiles and it's crucial for me that I can access all my folders from mobile and desktop devices. Is there a way to keep them on the yahoo server AND have them synchronized with my local folders? Your help is very much appreciated! Kind regards, Pat

At some stage, one of my Imap Inbox email accounts & its sub-folder have moved to the bottom of the list - under all other folders (Sent/Junk, etc). The Sent sub-folders for this email account are in the correct place. I have tried all solutions that I have found: Subscribing; unchecking only show subscribed; playing with the settings on the webmail server, reinstalling, etc & I still can't get it back to the top, where it's supposed to be. I have attached a screenshot as it was & how it now is (worse) after updating my OS to the latest. Does anybody have a solution for this scenario?

[Latest TB on MacOS Sequoia 15.3.1 (just updated from previous version).]

Problem:

You remove an account like Google from Thunderbird, but Thunderbird continues to repeatedly show a pop-up to log into that account (in my case Google). I've noticed it even freezes the Thunderbird UI on startup.

Note: I'm self-answering this question. Mozilla Support has similar questions, but they're archived with incomplete answers. By archiving them, Mozilla is preventing the community from improving the solutions on those problems.

This exact question has been asked at least 4 different times, and it's been archived with 4 different solutions. All of them are valid advice.

• "Check your calendars" - https://support.mozilla.org/mk/questions/1441082
• "Check your addons" - https://support.mozilla.org/en-US/questions/1208183
• "Check your addressbook" - https://support.mozilla.org/en-US/questions/1440106
• "Check troubleshooting info" - https://support.mozilla.org/en-US/questions/1398233

I have two computers on which I use Thunderbird. I have never been able to successfully copy my email filters from one machine to the other, no matter what method I employ. It seems that this should be at least part and parcel of copying my profile to the new computer, but I find I have to rewrite the filters yet again. Please assist.

I'm setting up a gmail workspace account. I know that imap is enabled and that authentication should work through oauth2. That's what I configure and TB confirms that it can connect to the account during creation widget.

I click continue, and a new window opens which contains a site from Google asking if I confirm that TB can access my account. I click on allow, and the content in that popup disappears, but the popup remains open. Just with a blank screen.

I've tried several times. Cookies and JavaScript are allowed and enabled.

What else could be wrong here?

Contacts syncing Tbird and iCloud appears to be unidirectional: Tbird > iCloud. When I make a change in Tbird contacts (via CardDAV), it appears in iCloud, but changes in iCloud do not effect Tbird contacts. Is this by design? Calendar sync is bidirectional.

I have been a Thunderbird user for over 10 years and recently my employer has started switching us over to Google Workspace emails. I'm trying to add the email to Thunderbird, but keep getting a blank gray screen (Image 2) in the Google pop-up after clicking "Allow" (Image 1). No error messages are displayed anywhere in the pop-up or in Thunderbird.

I have tried several times with no success. I've tried rebooting, same issue. I've tried disabling all the plugins in Thunderbird, same issue. I've let the screen sit there for over 20 minutes and nothing occurs. I even tried one-time hitting "Deny" and got the same blank screen.

As it is occurring inside Thunderbird itself, I have no way of telling what is going wrong. I know I am signing into my new Google account successfully as I wouldn't reach the page with "Allow".

Anybody know what I can do?

Searches and AI tell me to use "Account Actions" on the account settings page but I see no "Account Actions" on my Thunderbird.

Thunderbird 128.10.0esr MacOS 15.5

Am I just blind? Am I looking in the right place? I could swear I've done this before without any trouble.

I have been using Mozilla Thunderbird since 2003 as my email desktop client.

As of Sunday morning, May 17th, I noticed the following:

• All of my WideOpenWest email accounts (mine, my wife's my son's) downloaded email headers successfully, but did not allow me to see email contents, move email to other folders or delete obvious junk mail via the client interface.
• All of my Archive email suddenly also will display the expected email headers, but content is unavailable through the client interface.
• All my IMAP email access and management behavior works as expected.
• If I copy an email from one IMAP account to the other, all is fine, but if I move that copied email to an Archive folder, its contents become unavailable (the email I copied was the "Mozilla Confirm your account ..." email)

Inspecting the filesystem containing the client data (NAS-based SMB share, using SSH to access NAS filesystem), I can see:

• The Archive folder has both the Filed and Filed.msf files updated with a timestamp consistent with the copy.
• The email contents are available in a format unfamiliar to me, but I can read the contents and show the same below:

<(B2=Mozilla <accounts@firefox.com>)(B3=<Ellided>@<Ellided>.com)(B4

   =Confirm your account)(B5
   =01010196ef885d03-c0d0edd7-b446-43b6-8bc5-8d5eee591202-000000@us-west-2.am\

azonses.com)(84=)(B8=620d)(B9=277)(BA=19204|Mozilla <accounts@firefox.com>)

 (BB=plugin)(BC=14)(BD
   =Open the internet with Mozilla Confirm your account and get the most out \

of Mozilla everywhere you sign in starting with: Firefox on Windows 10 Tuesday\ , May 20, 2025 5:10:13 PM (EDT\) Use this confirmation code: <Ellided> It expires\

in 5 minute)(BE=6176)(BF=nonjunk)(C0=ffffffff)>

• The 'Filed' file contents also seem to be valid and viable. I can provide both if that's helpful.

I checked the underlying file system permissions and the email file attributes (owner, group, access) are all as they should be -- the above copy test results would suggest no problem there.

What are the next diagnostic steps?

Thanks in advance for the help,

AJ

I want to convert a POP account to IMAP. ALL the answers I find (incl Mozilla help), say to create the new IMAP first (after 'disabling' the POP account). ThunderBird doesn't allow that. Any help? I do want to keep all my "local" messages until the IMAP is setup.

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to donate to get access to my emails. That is not right. Please help me.

Thank you Malcolm