Thunderbird Support Forum

I had to convert from POP to IMAP and did not set up a new account, just changed the old one from POP to IMAP. When I did this I lost all my folders and inbox. How to I restore the folders to my new IMAP account?

Currently my emails are sorted by conversation. I want this stopped and all messages simply sorted only by date and time. The reason is that some conversations now have 30 odd messages and I have a terrible time finding the exact message I want. This would be much easier if all emails were sorted by date and time only as I can see the title of each. How do I stop sorting by conversation and replace it with standard date and time?

I am using Thunderbird 115 with mostly default settings. When I compose a brand new message, pressing the Enter key inserts a new paragraph, with extra line spacing, and pressing Shift+Enter inserts a line break with single line spacing. This is how I want things.

I am experiencing a problem when replying to emails from a particular sender. Their emails HTML code contains a "<style>" element that removes the extra spacing for paragraphs:

<style type="text/css" style="display:none;">P {margin-top:0;margin-bottom:0;}</style>

When replying to their emails, their HTML is inserted as quoted text, and the "<style>" element affects the whole email, including my response as I compose it. As a result, when I press Enter, I no longer see the extra line spacing, and Enter or Shift+Enter results look the same in the HTML version of my email. Yet they insert different content, and in fact the plain text version of the email still adds two line jumps for paragraphs vs a single jump for line breaks, and I cannot tell while composing.

Then, when I send my email, the recipient email reader (e.g. GMail or Office) appears to somehow pick up the difference again, so my paragraphs are displayed again with extra line spacing. This is an issue, because I cannot tell the difference between paragraphs and line breaks, they look the same to me, and I end up using both interchangeably. But they don't look the same to the recipient, and the resulting response looks messed up.

How can I prevent the quoted email from overriding styles in my own response?

I tried installing the CustomCSS addon to add my own "<style>" element, but unfortunately it gets added at the top of the document, and the quoted response's "<style>" element comes afterwards, thus overriding anything I set.

Perhaps the sender's configuration is at fault (they should not use a global "<style>" like this), but they are a customer, and it would not be appropriate for me to ask them to fix their email configuration.

The only "solution" I can think of is to switch to "Body text" as default style, such that paragraph blocks are never used. I think it is a shame to loose this feature, but at least there is no surprises.

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all.

Emails in the Drafts and Sent areas were unaffected.

Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021.

I have re-indexed the Inbox with no improvement.

The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Greetings once again: It's been well over a week now and still not able to download any e-mails from anyone. I've changed my password as you requested me to do and if I send out e-mails, they seem to go out just fine, but STILL no e-mails coming into my account. WHY IS THAT? Please let me know if there's anything else I need to do, to be able to receive my e-mails. Thanks again. Dave Beard [removed personal address from public]

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

Thunderbird crashed two days ago. I was with Time Warner Cable, now Spectrum. They said everything was fine on their end. What to do? Thank you! Margie Lassmann Cell: [removed phone# from public support forum]

Hi I shop online with Sainsburys. Until about a month ago everything was working fine but now when I make an order or amend the existing order the email from Sainsburys does not come in. I have the email 'service@sainsburys.co.uk in my address book both on Thunderbird and Talktalk. Now, I changed my email address with Sainsburys just to see what would happen and the shopping order confirmation email came in fine but if I use my normal email address nothing is getting through by email. Sainsburys have offered some advice to no avail so now I ask you - how can I get back my emails coming in when I order from Sainsburys? May I add that the Tesco site works fine. I wonder if it is from the 'glitch' sainsburys had a few weeks ago when all orders were deleted etc? Thanks for any help at all. Regards

Now and then, when I press the Enter key, Thunderbird moves the current email message from Inbox to Trash instead of opening the message in a new tab.

I am using Version 115.11.1 (32-bit) on Windows 11.

Can't send Yahoo Mail. Was working fine until this afternoon. Getting error: Login to server smpt.mail.yahoo.com with username xxxx@yahoo.com failed. Using Thunderbird 115.11.1 (32-bit). Can someone help? Thanks!

I'm using Thunderbird Supernova, Can anybody tell me why I have (a DRAFT and DRAFTS) folders? When I save my emails for later they are saved in the DRAFTS folder, the DRAFT folder appears not to be used. I have tried to delete it but guess it must be some sort of system folder. Any help please. Thanks