Thunderbird Forum podrške

Recently, when I click on Get Messages to download email from Comcast server I receive error messages. One error shows "Login to server mail.comcast.net with username X?X?X failed. Retry, Enter New Password, Cancel".. Second error shows "Sending of passwowrd for user X?X?X did not succeed. Mail server mail.comcast.net responded: [AUTH] Temporarily blacklisted IP Address - try again later" I spoke with Comcast tech support and they, of course, gave me the standard line that I was using a 3rd Party App for email and they could not support that and I could instead use the email on line at my Comcast account site utilizing the antiquated Comcast mail options. They finally attempted to help and after they researched the issue they suggested I change the Server Name setting form 'MAIL.COMCAST.NET' to 'IMAP.COMCAST.NET' and changed port from 995 to 993. I tried making those changes and was not receiving the error statements. But I also was not seeing ANY email downloaded or message indicating TBird was login in the Comcast server. I then changed the Server Name back to 'MAIL.COMCAST.NET' and port back to 995. TBird then correctly downloaded dozens of emails. When I tried to same thing the next day, though, the error problems had returned. Finally, I was looking at Tools>Account Settings and selected Add-ons and Themes in left pane. I noticed Bitdefender Toolbar was enabled under Extensions so I tried switching it to disabled. Voila, the program would once again download emails. But a short time later another try to Get Messages resulted in the errors again. Can anyone answer with changes to connect properly to Comcast for email? Any help would be greatly appreciated.

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Upon reopening Thunderbird mail today, I find that the latest update does not allow emails to be opened in a new window with one-click. Clicking on an email launches the message in a new tab instead of a window. Why create a new issue like this? DUMB . . . please fix.

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders contained scrambled emails. For example, an email titled "The race to re-design sugar" from Sept. 2020 now contained what looked like content from an email from Office Depot. See below for a short piece of the body of the email. Anyway, I ran Thunderbird's "repair folder" function and not only did it not unscramble the emails, it also seems to have deleted any emails prior to 6 months ago. Fortunately I've got her T-Bird profile file backed up daily, so was able to restore the original (but scrambled) emails. Any thoughts? I use outlook, but I've got pretty good PC skills if you need to take me into the weeds. Thanks!

Example of one of the scrambled emails: 'From - Sun Feb 4 12:28:28 2024 X-Account-Key: account5 X-UIDL: AEZHkUhl+QCXZb/zNgpcWOY28vQ X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 127.0.0.1 by atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com pod-id atlas--sbc-production-bf1-7448fd4479-zt82t.bf1.yahoo.com with HTTP; Sun, 4 Feb 2024 20:27:34 +0000 Return-Path: <error@em.officedepot.com> X-Originating-Ip: [20.57.66.208] Received-SPF: pass (domain of em.officedepot.com designates 20.57.66.208 as permitted sender) Authentication-Results: atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com; dkim=pass header.i=@em.officedepot.com header.s=officedepot; spf=pass smtp.mailfrom=em.officedepot.com; dmarc=pass(p=NONE) header.from=em.officedepot.com; X-Apparently-To: xxxx.xxxx@att.net; Sun, 4 Feb 2024 20:27:34 +0000 X-YMailISG: T.w7qP0WLDtIndBfVsii11yVLG9YUwuh8bXrpNWGHf2Ezt9n W35tfL8ReGJq0phUGg1KeSNel41YbOoogg21rDC6q0i7xvo0jIbdikP0kWCS '

I found the setting for Global Search and turned it on. I'd like to be able to search all folders (imap and my many local folders). No matter what I put in I get zero results. Is there a time period I need to wait for it to build an index? I found an older thread about this on this forum where someone was told to add a folder to the inclusion list for global search. I have tons of folders, if this is the issue, do I really have to do this for every single folder, one by one, including even my inbox?! thanks

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

It downloaded 28 emails but will not let me see/access them.

Can anyone help? Thanks, Linda

So running thunderbird 115.10.1 (64-bit) and more and more issues:

• the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
• at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

I have used Thunderbird for many years without a issue. But as of a couple days ago I have been getting errors when I open Thunderbird. 1) It always ask me to login even after I save the password to always login. 2) I get this message: "Login to server imap.comcast.net with username caulkerguy@comcast.net failed." 3) Then I get this error message "Alert from account caulkerguy@comcast.net 1014." I have checked all my Server settings and all are correct as per your online settings. I have searched the web and have not found any fixes. Are there any fixes or work arounds? I would hate to stop using Thunderbird as I really like it! I have included 2 screenshots.Thanks for any and all help! Mike: caulkerguy@comcast.net or caulkerguy@gmail.com

Good Morning,

 I am having a problem accessing my email through Thunderbird.  I have a Comcast account.  Thunderbird won't access my new Comcast password therefore I cannot get my email thru thunderbird.  I have been on the phone with comcast and they suggested I contact you.  I am really hoping that you can help me with this because I've been using Thunderbird for a long time and I absolutely LOVE your email instead of using comcast website. When I try to put the new password in this is the message i get:
"Sending of password for user lmccleery1 did not succeed.  Mail server mail.comcast.net responded [AUTH] Authentication fail."  I also get the message: "login to server mail.comcast.net with username lmccleery1 failed."

The auth code is 1014.

 I will be anxiously awaiting your response and hopefully be able to resolve this issue.

Thank you so much, Linda McCleery

Hello,

I have 3 email accounts. One is from my ISP and one is gmail and the other is gmail but not with a gmail.com address.

The one from my ISP has been out for several months. I can still read my emails by going to the ISP webpage. The other account that doesn't end in gmail.com suddenly stopped working yesterday. This is my work email account so I need to get it working.

Every time I would try to view emails, a Google window would pop up to log in. It doesn't accept my password. I checked my saved password and used it to no avail. My boss change the password to what I wanted it to be and Google refuses to accept it.

All my server settings are to the newer standard. I can't even log into my email via gmail.com.

I'm completely baffled by this. I'm also not some sort of novice.

I'm considering trying to archive the current year email's and then deleting the account and setting it up again. Perhaps my profile has been corrupted somehow??

I'd appreciate any suggestions on this matter.

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out". So I have restared our router (Broadband Modem), and then tried to send the mail, but the result is same. Then I have tried using my mobile network (using hotspot method), this time mail was sent sucessfully. Please help me to solve the issues...

Thanks Karthik

I had given up on TB several months ago, but recently downloaded it again. After a couple of hours of messing with it, I was able to get it to send emails again. All was good for about 3 weeks and all of a sudden, it quit sending emails again, for no reason. I had not made any changes in the settings and I'm sure msn had not. Really getting tired of this, but I still prefer TB's customization over the other email software like Outlook, etc.

Any suggestions on how to get it working for good would be greatly appreciated, or I'll have to go back to Outlook and stay with them. This is getting old.

Hyperlinks in Thunderbird (115.9.0 64 bit) running on Ubuntu 22.04.4-LTS have quit working overnight. Too my knowledge nothing changed. I have followed all the steps in the document "Hyperlinks in messages not working" with no luck. 1) My default browser was Chrome. Changed to FireFox. No Luck. Changed back no luck. 2) Check that no application is specified for HTTP content can not be followed No Preferences option exists under the menu in my version of Thunderbird. Checked in settings found nothing matching the description. 3) Checked for incorrect preferences. Used config editor. Their is no Reset option for the settings. Found the referenced setting. Switched from True to False and then back again, hoping the might reset it. No Luck 4) Switched to Safe mode from the Help menu. No luck.

New to Linux, just set this system up 2 months ago. Migrated my Windows Thunderbird database without issue and it was working fine until this morning.

In need of suggestions. If uninstalling is going to be required, I need to be able to do it a way that does not lose my historical email records or my cardbook address book of 1000 names.

Thanks

Hello, The scrolling speed of the different toolboxes in the software became much too fast with the pad on my computer (Zenbook 14"). It didn't do that before the last update. Am I the only one? I lose a lot of time every day with this bug.

Thanks :-)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it too fast to control. If this is an intentional change, can it be toggled off?

The last auto upgrade included a calendar function, which I switched off as I thought this was causing the problem. But now after all the messages have downloaded, I get the usual pop-up box in the bottom right of the screen telling me I have received x messages but it only half fades in and the whole PC jams. CTR-ALT-DEL does not work and I can't switch to a different window or even click on anything in the Thunderbird screen. The only thing that I can do is hard reboot the PC and switch off the router, which allows me to start up Thunderbird without anything downloading. I am using Windows 7 and Avast as my AV. Any help would be gratefully appreciated.