Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više
Arhivirano

Attachments (e.g. word .doc) now are called "attachment.ashx" when trying to download

AileenJ

When using my outlook e-mail via firefox and I try and download attachments (word .doc, .jpg) the name of the file in the download window now states "attachment.ashx" and will obviously not open.

The file will open if I access my mail via another browser

When using my outlook e-mail via firefox and I try and download attachments (word .doc, .jpg) the name of the file in the download window now states "attachment.ashx" and will obviously not open. The file will open if I access my mail via another browser

Svi odgovori (3)

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

This appears to be a problem with Firefox & ASP.net. My employer has recently changed to ASP.net for external email access. All my Word docs now open as .ashx & are impossible to download unless I go through the hassle of changing the files back to .docx. I'm going back to Internet Explorer until Firefox come up with a solution.

See also: