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Unable to restore bookmarks

Firefox Obnavljanje podataka
TechHorse replied
dickierobbo
dickierobbo

Receive the error message "Firefox unable to process file" when I attempt to restore my bookmarks. I have used the browse option and drilled down to my Firefox profile and chosen an older backup file but get the same error

Receive the error message "Firefox unable to process file" when I attempt to restore my bookmarks. I have used the browse option and drilled down to my Firefox profile and chosen an older backup file but get the same error

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TechHorse
TechHorse
  • Top 25 Contributor

dickierobbo, it might be worth checking the integrity of your Places Database files, which are where Firefox stores bookmarks and their icons. To do this:

  1. Go to Help menu (press alt+H).
  2. Select "More Troubleshooting Information".
  3. On the page that opens, scroll down to "Places Database" and press the "Verify Integrity" button.
  4. Once the check has finished, Look for any lines in the report that startt with a "-" or that contain the term "error".

If any errors are reported, try restarting Firefox and re-running the integrity check to see if they were fixed by the first check. You may want to repeat this 'restart and re-check' process again if errors are still found.

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