Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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locked out

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chazone899
chazone899

2 step has me locked out changed phone number

2 step has me locked out changed phone number

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Denys
Denys
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  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.