Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više
Solved Arhivirano

Create a Firefox backup file - trouble!

mico515

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed? (I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!
Pročitaj ovaj odgovor u kontekstu

Odabrano rješenje

Hi,

Were you able to create a backup? If not, this feature may just not be available for you yet. There are still a couple of user groups on Windows 10 for whom Firefox Backup can't be enabled. Sorry for that!

Izmjenjeno od Denys

Svi odgovori (6)

Thanks, but I'm not trying to sync, I'm trying to create the backup file for "Restore your Firefox browsing data with a backup file". The "Restore Browsing Data" page:

https://support.mozilla.org/en-US/kb/firefox-backup?utm_source=www.firefox.com&utm_medium=referral&utm_campaign=whatsnew-147

says "(To) Create a Firefox backup file. Select Sync. Scroll down to Backup. and click Manage backup. " My Settings/Sync doesn't show that as an option. It only offers: Sign out, Change Device Name, Turn on (or off) syncing and Connect another device. Any thoughts?

Yeah, Mozilla and Backup do not go together. LOL I think it's fascinating that the article was recently updated. LMAO What version of Firefox are you in? I have never seen that option before!

147.0(64bit) latest update today! Oh well. Seemed like a great idea when I accidentally lose my 100+ tabs due not realizing there was a hidden extension still open when closing the browser :-( Thanks for answering!

Odabrano rješenje

Hi,

Were you able to create a backup? If not, this feature may just not be available for you yet. There are still a couple of user groups on Windows 10 for whom Firefox Backup can't be enabled. Sorry for that!

Izmjenjeno od Denys

Nope, but I'll wait patiently :-) (DID get most of my tabs back with Shadow Explorer digging into System Restore.)