Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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cancel account and auto payments

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Kiki replied
electronicctr
electronicctr

I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks 

Bill
I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks Bill
Kiki
Kiki
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Mozilla osoblje
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Odabrano rješenje

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.

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Kiki
Kiki
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Mozilla osoblje

Hi there,

Are you talking about canceling subscription for one of our premium products such as Mozilla VPN?

Kiki
Kiki
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Mozilla osoblje

Odabrano rješenje

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.