Inicie sesion y no se sincronizaron mis logins porque?
Acabo de formatear mi pc e inice sesion y todos mis logins no estan guardados, como hago apra recuperar esa informacion que ayer tenia en mi cuenta y ya hoy desaparecieron?
Svi odgovori (4)
TRANSLATION ONLY :
Log in and my logins were not synchronized because?
I just format my pc and log in and all my logins are not saved, how do I get back that information that I had yesterday in my account and they disappeared today?
Hi, when you formatted you lost a token that enables you to login to Sync.
If I am incorrect here please post back but it appears as you do not mention a 2nd device that : you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
As said if incorrect message back, this is all still new and the issue of resetting or formatting Windows is being worked on so I am told. This will be escalated if I am wrong on my assumption of only 1 device.
Please let us know if this solved your issue or if need further assistance.
No tengo copias de mi perfil, varias veces al formatear la computadora y reinstalar el firefox e iniciar sesion automaticamente mis logins y preferencias se cargaban a la configuracion automaticamente, pero en esta ocasion todo me aparece vacio y no se restaura nada
OscarBlanco said
No tengo copias de mi perfil, varias veces al formatear la computadora y reinstalar el firefox e iniciar sesion automaticamente mis logins y preferencias se cargaban a la configuracion automaticamente, pero en esta ocasion todo me aparece vacio y no se restaura nada
TRANSLATION ONLY
I do not have copies of my profile, several times when formatting the computer and reinstalling firefox and logging in automatically my logins and preferences were loaded into the configuration automatically, but this time everything appears empty and nothing is restored
Correct. If using Sync as a backup service it was bound to fail sooner or later. Yours just lasted longer. As well something to do with the token was changed so that now if fail to log a machine out of Sync that machine you failed to log out will have a problem now of not being able to Sync and @bugzilla report would have to be done.
Again though since this was not the case and was using Sync as a backup it no longer works the way you thought it would as it is for syncing 2 or more computers or tablets or phones together.
Sorry, Your data is no longer accessible and Firefox Support can not help you retrieve what is not there. As well Firefox Support does not look after that service.
For the future :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Again sorry for loss of data and for mistaking Sync as something it was not.