Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više
Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.
Arhivirano

Firefox crashes

Firefox Rješavanje problema
Paul replied
malone209
malone209

fire fox keeps crashing non stop even in safe mode :( tried a fresh install and it's still doing it. 

any ideas?
fire fox keeps crashing non stop even in safe mode :( tried a fresh install and it's still doing it. any ideas?

Svi odgovori (1)

Paul
Paul
  • Moderator
  • Najboljih 10 doprinositelja

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.