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Can't view videos on facebook with Firefox 50.0

  • 5 odgovora
  • 1 ima ovaj problem
  • 8 prikaza
  • Posljednji odgovor od maryprecious

maryprecious
maryprecious
više opcija

about the middle of October, I have not been able to view videos that my friends post on facebook unless they're youtube videos. I dowloaded and installed Firefox 50.0 and I still am not able to see them. I updated adobe flash last week. Please help!

about the middle of October, I have not been able to view videos that my friends post on facebook unless they're youtube videos. I dowloaded and installed Firefox 50.0 and I still am not able to see them. I updated adobe flash last week. Please help!

Svi odgovori (5)

FredMcD
FredMcD
više opcija

Right-click in the player area. What player is it using? Flash, HTML5 . . . .

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

maryprecious
maryprecious Vlasnik pitanja
više opcija

FredMc, the video screen is totally black. Nothing happens when you right-click. The Intel driver update says it can't completely install because of an error, but it doesn't say what the error is. This is so frustrating!

maryprecious
maryprecious Vlasnik pitanja
više opcija

and I even did this: Turning off hardware acceleration 

   Click the menu button (far right, 3 lines) and choose Options.
   Select the Advanced panel.
   Select the General tab.
   Uncheck Use hardware acceleration when available.



    Click the menu button again and then click Exit (bottom right) .
   Start Firefox normally.


AND this didn't work

FredMcD
FredMcD
više opcija

I don't have FB so I called for more help.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

maryprecious
maryprecious Vlasnik pitanja
više opcija

that didn't help either.