Can't delete messages
I have deleted the "trash" in the profile folders, compacted, opened without add on's, uninstalled along with profile folder. Nothing fixes the problem of messages returning to the in box. This is Windows 10 and Thunderbird 38.2. Evidently I need to give up and go to Outlook? This is just to annoying. Thanks
Svi odgovori (9)
Any particular email provider? All accounts?
Charter and 2 email accounts doing the same thing. If I close Thunderbird and restart it will be ok for 5 minutes then it will start again.
Have you tried with your anti v virus email scanner turned off? Is the account IMAP or POP?
I have not I'll give that a try and IMAP.
That doesn't work either.
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Appreciate it but Thunderbird safe mode hasn't fixed it and in Safe Mode I couldn't connect to the server.
I will add..there are times it will not download messages unless I close and restart. This was also occurring with Windows 7.
Just an FYI, I did a clean reinstall of Win 10 and the first program I installed was Thunderbird and nothing else........same as before, deletes popping back to the inbox.