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Not saving sent emails or drafts

  • Nema odgovora
  • 1 ima ovaj problem
  • 2 prikaza
andythebeagle
andythebeagle
more options

Since this most recent update, any email is not going to the sent folder and Thunderbird can not save to the draft folder. It has been having trouble saving for some time, but will do corrections on retry. Now it just won't do it. What can be done? 


 WARNING:
 This contains sensitive information which shouldn't be forwarded or published without permission.

 Application Basics

   Name: Thunderbird
   Version: 38.1.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
   Profile Folder: C:\Users\AL\AppData\Roaming\Thunderbird\Profiles\h0beupvx.default
             (Local drive)
   Application Build ID: 20150707103124
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, a_moon@frontier.com, (imap) imap.frontier.com:143, plain, passwordCleartext
     OUTGOING: smtp.frontier.com:587, plain, passwordCleartext, true

   account2:
     INCOMING: account2, Local Folders, (none) Local Folders, plain, passwordCleartext

 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-504ca0d5-caad-48a9-b9b0-1383b2140811 (8/11/2014)

 Extensions
   Adblock Edge, 2.1.9.1-signed, true, {fe272bd1-5f76-4ea4-8501-a05d35d823fc}
   Adblock Plus, 2.6.10, true, {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
   Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Mail Redirect, 0.8.5, true, {CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.1.0
     font.default.x-western: serif
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 20
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1391492869
     mailnews.database.global.datastore.id: d31f895e-3788-45d1-afde-333124ab374
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1414354914
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     privacy.donottrackheader.enabled: true
     security.default_personal_cert: Select Automatically

 Graphics

     Adapter Description: AMD Radeon HD 6450
     Vendor ID: 0x1002
     Device ID: 0x6779
     Adapter RAM: 512
     Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
     Driver Version: 14.301.1001.0
     Driver Date: 9-15-2014
     Direct2D Enabled: true
     DirectWrite Enabled: true (6.2.9200.17292)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 2/2 Direct3D 11

     AzureCanvasBackend: direct2d 1.1
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: direct2d 1.1

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.8
     4.10.8

     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS Util
     3.19.2
     3.19.2

     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC
Since this most recent update, any email is not going to the sent folder and Thunderbird can not save to the draft folder. It has been having trouble saving for some time, but will do corrections on retry. Now it just won't do it. What can be done? WARNING: This contains sensitive information which shouldn't be forwarded or published without permission. Application Basics Name: Thunderbird Version: 38.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profile Folder: C:\Users\AL\AppData\Roaming\Thunderbird\Profiles\h0beupvx.default (Local drive) Application Build ID: 20150707103124 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, a_moon@frontier.com, (imap) imap.frontier.com:143, plain, passwordCleartext OUTGOING: smtp.frontier.com:587, plain, passwordCleartext, true account2: INCOMING: account2, Local Folders, (none) Local Folders, plain, passwordCleartext Crash Reports http://crash-stats.mozilla.com/report/index/bp-504ca0d5-caad-48a9-b9b0-1383b2140811 (8/11/2014) Extensions Adblock Edge, 2.1.9.1-signed, true, {fe272bd1-5f76-4ea4-8501-a05d35d823fc} Adblock Plus, 2.6.10, true, {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Mail Redirect, 0.8.5, true, {CC3C233D-6668-41bc-AAEB-F3A1D1D594F5} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.1.0 font.default.x-western: serif font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 20 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1391492869 mailnews.database.global.datastore.id: d31f895e-3788-45d1-afde-333124ab374 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1414354914 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true privacy.donottrackheader.enabled: true security.default_personal_cert: Select Automatically Graphics Adapter Description: AMD Radeon HD 6450 Vendor ID: 0x1002 Device ID: 0x6779 Adapter RAM: 512 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 14.301.1001.0 Driver Date: 9-15-2014 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 2/2 Direct3D 11 AzureCanvasBackend: direct2d 1.1 AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d 1.1 JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.8 4.10.8 NSS 3.19.2 Basic ECC 3.19.2 Basic ECC NSS Util 3.19.2 3.19.2 NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC