सभी प्रोडक्ट Community Forum

Modern Authentication Methods are now needed to continue syncing Outlook Email in Thunderbird. I have changed my POP Mail Server settings for outlook.office365.com to OAuth2, but every time that I attempt to logon, the Microsoft Enter code screen is incorrectly displayed (see image). The necessary 'verify' icon is missing, so that whenever I input the required code from my authenticator app, nothing at all happens and then the connection fails.

There are two separate lines shown for inputting the code and this is also abnormal. Unfortunately, neither of them does anything and the same goes for the blank square box, or simply hitting the return key after the code has been entered.

It makes no difference if I delete my Outlook account from Thunderbird and reconfigure the relevant email settings from scratch. I have two Windows 10 laptops with Thunderbird 128.3 and the results are identical on both.

I cannot find a reference to anyone else having this particular problem with OAuth2 logins and would appreciate some help.

Microsoft suggested that I open Thunderbird Settings - Privacy & Security - Accept Site Cookies (checked) and then attempt the login step again. The box was already checked, so I cleared the existing cookies and made another login attempt. It was unsuccessful for the same reason as before.

NB. I have edited out my actual email address which was shown below the Microsoft logo in the image.

Thanks.

Starting on 10/01/2024 Thunderbird no longer allows me to send or receive email.

When I try to read messages using Thunderbird, I get the following: Sending of password for user XX@msn.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password.

When I try to send messages using Thunderbird, I get the following: Enter your password for XX on smtp.office365.com:

I have tried redoing the password and it does not help.

This is on a WIN/10 system. I updated to the latest version of Thunderbird and it did not help.

I checked out Thunderbird on my WIN/XP and get the same results as with WIN/10.

When I use Firefox and login to https://outlook.live.com/mail/0/, I can send and receive email as before. The same is also true with my Mobile Phone.

Thunderbird does not render most Messages correctly, as shown in the Screenshot of the same Message. Also different Messages fail to render in Different ways. Some don't have any Text, some have a bit Text, others have a lot text, and sometimes the Message Information is shown, and Sometimes it is not.

I am on Thunderbird 128.2.3esr (64-bit) On current NixOS unstable. And I use the Plasma Desktop on Wayland.

I use Thunderbird Mail, I have two email accounts, a gmail and an icloud. Now a problem has occurred, all subfolders for icloud have disappeared from Thunderbird. I had different folders of saved correspondence, but now I just see Inbox, Archive and thrash. Anyone know what I can do to get those folders back, for gmail account everything is ok

I have received several emails on my laptop Tunderbird account with content like this:

I can read these emails using BlueMail on my phone. Can you assist in resolving this issue please? Thank you

Once in a while I would like to email a company with a question or comment and I go to their website, click on an email link and thunderbird email pops up an it is useless. I use Gmail and literally half of the business world is out of reach do to the use of thunderbird. I do not want to use thunderbird I have to many "apps" to deal with already. Still it would be nice to be able to contact people at their chosen email.

What is the fix?

please see attached msg. annoying distracting symbols by default inside search screen. why? I know command-K bring up some somehow useless search screen but the rest... annoying - it attracts attention as a new item and clutters the view and serves no purpose it's control command K

I'm on version 128.2.2esr on MacOS (M1 Macbook Air) and an email that I've sent today appers wrong in the "sent" folder as show in the attached screenshot.

The email is shown in the sent folder properly in other clients (Apple Mail on iOS/iPhone) and webmail from email.cz which is my email provider. One of the recipients of the email confirmed, that he's received the mail correctly.

Thank you!

I have several POP Mail Server accounts from which I download emails to Thunderbird, including two accounts with Gmail and two with Zoho. I have them configured the same way on both a desktop and a laptop computer.

Up until Sept. 26 all were working fine. After that date, however, I've been unable to download mail from Zoho on either computer, even though I still can download from Gmail. Strangely, I get an error message when I try to download using the desktop computer, but don't get one with the laptop. In neither case, though, will the Zoho email download. The error message, titled "Error with account Zoho_cof", says:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I have plenty of disk space on both computers and have not changed write privileges.

Since the problem is restricted to Zoho and occurred simultaneously on both computers, I thought the problem lay with Zoho. They, however, claim that the problem lies with Thunderbird.

I've attached screenshots of the configuration page for one Zoho account (which stopped working) and for comparison one Gmail account (which continues to work).

I've run Thunderbird in Troubleshoot mode and still get the problem. Can anyone offer a suggestion as to what to do? Thanks!

When I select multiple Inbox messages and right-click, there is no choice shown to delete all of them. Please see the uploaded images.

Thanks for your help, SweetTasha

I tried to update my email password and when Thunderbird prompted me for the new password, I entered it but now I get a message stating that Thunderbird could not connect to the server. I have looked at several other posts describing a similar problem but so far have been unable to solve my issue.

Eric

My Thunderbird goes through periods where it can receive but not send emails. I am presented with the following message, see attachment. The number may vary but the message is always the same, I am being blacklisted. Can anyone tell me way this is happening, and what to do to fix it, Please? As far as I can remember, it sorts it self out, but it hasn't for over a week now and it is really frustrating. Thank you for reading this plea. Regards Ilio Pieroni

Forum says you need a screenshot to help diagnose but Thunderbird doesn't allow screenshot of settings... So, Server Settings:

 Server Type:  IMAP Mail Server
 Server Name: imap-mail.outlook.com  Port: 993

Security Settings

 Connection security:  SSL/TLS
 Authentication method:  Normal Password

Running Thunderbird 115.10.1 (32 bit) Outgoing Server (SMTP) Settings Microsoft Live Hotmail - smtp-mail.outlook.com (Default) Windows 11 Home V 23H2

I've tried everything I can think of and read/tried lots of suggestions including turning off firewall, password changes, etc. I don't recall any updates or changes to anything when the problem started several days ago. Exasperated. Thanks for any help.

(PS - I do, on occasion, send a few $ to Mozilla. ;-) Thanks for your time.

Hi there

I created a new folder in Thunderbird. It asked me where I want to put the folder. I accidentally chose my email address folder instead of the local folder. Now under inbox I have drafts, sent, archives, spambucket and the new folder. I tried to delete the folder. I get the message " are you sure you want to delete the folder. "I click on delete folder. Nothing happens.

Over the past couple of years, I will receive one or two emails that displays as a scrambled mess of characters, and sometimes one email is combined with another (the header of one mixed with the body of another). However, this morning, I received several scrambled, combined emails that I can only read if I log into my email provider/hosting company. What is going on and what can I do to stop this? I have no technical skills for going in and coding anything.

I am using Thunderbird 115.15.0 (64-bit) on openSUSE Thundebird. This is the KDE version. I have verified that it fails with both the Wayland and X11 versions.

Why I try to print an email, the Print Dialog appears with the circular animation and the message "Preparing Preview." It then hangs in a loop. The only way to stop it is to use the System Monitor to Kill Thunderbird.

This is a serious problem as there are emails that need to be printed and there is no convenient way to print them otherwise.

I have quite a few email accounts coming into Thunderbird. I'm about to add another but want it to be the third account down, instead of 8th. How do I move whole accounts up or down the list?