Thunderbird Community Forum

On 28 August I received a blank email with just the sender and subject showing. Since then I have sporadically received completely blank emails, with no sender or subject, while others are arriving as normal. The same is happening when I open Thunderbird on my mobile, but not on my laptop which has an older version installed. It would seem that the issue is caused by update 153.1.1esr, as that was released on 28 Aug.

Can I revert to a previous version of Thunderbird or is there another way to fix this, thanks.

This morning Thunderbird asked me to update which I duly did. Once done all messages started disappearing from inbox. Eventually I found them and moved them back to inbox only for it to happen again

Have now tried 3 times, same result, every single email from Inbox keeps being moved to deleted in Local Folders

All new emails that have come in since appear for a micro second in Inbox before being moved to Deleted

This is obviously not a great situation to put it mildly and as it has never happened before and started straight after this morning's update I can only assume that the update is to blame

Any help would be greatly appreciated

Brenton, GPS Imports Team

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some guidence. Thanks

Using Windows 11. I try to update from ESR (version 140.13) to the release path. It concludes with a pop-up saying I must "reboot to finish a Thunderbird de-install" (or words to that effect). I reboot and it hasn't done anything. Version 140.13ESR is still present and if I repeat the update to release, the same thing happens.

I fear if I use the W11 tools to de-install Thunderbird altogether before re-installing TB from scratch, I'll lose all my existing email.

How do I do it?

I am on release 140.12.1 esr and there appears to be no new updates available. If so, what release should I be on and can I just download and install to get back on the latest release

Updating on June 20, the existing Thunderbird version in a flash of a second was replaced by a new blank one. All files and settings were lost. I needed an expert who (at cost of course!) managed to roll back the program with all files and settings as they were. This was a disaster, how can such effect happen? Right now I do not trust the updates anymore and will not implement new updates.

My reddit post is here: https://www.reddit.com/r/Thunderbird/s/lM11YcRIIT

Hello,

I'm confused and slightly concerned.

Through no deliberate action by me, Thunderbird DOWNGRADED itself from the May 2026 standard release version to an AUGUST 2025 ESR(Extended Support Release) version.

UPDATE: the next application restart brought the ESR version up to date, but why was I forced onto the ESR version?!

What could have pissibly triggered this? I don't want or need ESR, and without knowing the cause, I have e no guarantee it won't happen again. Worst if all, everywhere I look, there is zero explanation for this. It appears to be fairly unprecedented.

My original installer for 102.15.1 was downloaded from the official Thunderbird site in 2025.

The sequence of events:

• I've had Thunderbird version 102.15.1 installed for awhile, but wasn't using it.
• Ysterday I opened it and connected an account.
• Today I noticed it hadn't auto-updated, so I went into the settings and clicked on the 'check for updates'.
• this brought it up to v115.10.1.
• Its success was demonstrated by me being sent to this URL after it opened: https://www.thunderbird.net/en-US/thu.../?locale=en-US&version=115.10.1&channel=release&oldversion=102.15.1(https://www.thunderbird.net/en-US/thunderbird/115.0/whatsnew/?locale=en-US&version=115.10.1&channel=release&oldversion=102.15.1)
• An hour later, I closed Thunderbird completely hoping it would fix a sync that appeared 'stuck'.
• When I re-opened Thunderbird, I saw the small "updating" window. It was pretty surprising since I had *just* updated.
• After Thunderbird opens, after this additional "update", the URL that I'm sent to is this: https://www.thunderbird.net/en-US/thu.../?locale=en-US&version=128.14.0&channel=esr&oldversion=115.18.0(https://www.thunderbird.net/en-US/thunderbird/128.0/whatsnew/?locale=en-US&version=128.14.0&channel=esr&oldversion=115.18.0)
• Thunderbird changed to a year old ESR version!

Very simply as per the summary, every time I hit restart to update and then do another Help/About it ends up back with exactly the same result every time and while I downloaded the latest version available for download and installed it, it does not come up with 150.0.1 but the same as above.

Good day, thank you in advance for your help.

I have two questions: 1. Which Thunderbird version is better than ESR? Could you share your opinion?

It's faster and it applies all changes more quickly, that's how it seems right now.

If there are still 32-bit and 64-bit versions available simultaneously, I'll test it sometime. I have no idea what kind of channel that would be.

Problem question:

In Thunderbird 64-bit POP3, the font changes to blue for every second email, including in replies. Can you tell me how to display every email in black? Only the second email in the inbox is displayed in blue, so the text isn't blue when receiving emails. When composing, everything looks black. What do I need to change?

Question 2: Regardless of whether it's 32-bit, 64-bit, or any channel, I see updates to the latest version, and in the program itself, there's an option to view older updates, but everything is white. I only see white and nothing else. Is this intentional? I can't see the update, but it's still current?

``` Thanks for the information

Good day, thank you in advance for your help.

I have two questions: 1. Which Thunderbird version is better than ESR? Could you share your opinion?

It's faster and it applies all changes more quickly, that's how it seems right now.

If there are still 32-bit and 64-bit versions available simultaneously, I'll test it sometime. I have no idea what kind of channel that would be.

Problem question:

In Thunderbird 64-bit POP3, the font changes to blue for every second email, including in replies. Can you tell me how to display every email in black? Only the second email in the inbox is displayed in blue, so the text isn't blue when receiving emails. When composing, everything looks black. What do I need to change?

Question 2: Regardless of whether it's 32-bit, 64-bit, or any channel, I see updates to the latest version, and in the program itself, there's an option to view older updates, but everything is white. I only see white and nothing else. Is this intentional? I can't see the update, but it's still current?

``` Thanks for the information