Thunderbird Community Forum

Hi I tried to google this but as you can guess that was a exercise in futility.

So I installed thunderbird via flatpac as suggested by the main website

I went to account add a account entered my email and password.

Clicked continue twice setup filled in the info and got a error saying

Authentication error.

Unable to log in at server. Probably wrong configuration, username or password.

now i know both are correct as i logged in vai firefox and checked both excepted.

pic below best i can do dam thing wont let me set window size so it got cropped hopefully gives info needed

so I tried to google the settings of incoming and outgoing 4 out of 5 pages i found where set as the pc has set it.

at a loss now guys no clue what to do any help would be appreciated.

ty in advance.

I have an email account on Thunderbird that I no longer use that I want to delete that account. I can very easily add an account to Thunderbird, but I can't seem to find any way to delete one. Is it even possible to delete an account?

I was attempting to use Thunderbird Restore Tool to merge multiple Thunderbird profiles. Before I started, I copied the existing Thunderbird profile to a safe location where it has remained undisturbed. The Thunderbird Restore Tool did not produce the desired results, but that is a story for another day. I tried copying the saved profile back to C:\User\Tom Hayden\AppData\Roaming\Thunderbird\Profiles. I then started Thunderbird. It returned something very close to "Your profile file is inaccessible or corrupted". After some research, I edited the profiles.ini to point to the old profile file. Thunderbird would not start. I tried multiple iterations of thunderbird - p to run the profile manager. I was, eventually, able to get thunderbird to start and read the most recent e-mails from the server. However, it would not load any of the old e-mails from the old profile. I went to the profile thunderbird is currently using. Under ...\thunderbird\profile\pd785tbj.Default_User\Mail I found Local Folders-1 and pop3.airmail.net. Under pop3.airmail.net I can see the directory structure I used for my old e-mail. Everything appears to be present and in place. No matter what I do, Thunderbird will not read/load those e-mails. There is also an ImapMail directory with mail.airmail.net. Under it is a directory structure that appears to be what is actually showing up in Thunderbird. How do I restore/reload/recover/whatever the old e-mails in pop3.airmail.net? Please make your answer as explicit as possible.

I have been using Thunerbird for many years. Lin fixed a problem with an f8 toggle issue last week but I had 2 downloads for thunderbird in my desktop I tried to open 1 of them and it said there was a file it could not open. I opened the other one and it asks for my password. I keep 2 notebooks with my passwords but I can't find one for thunderbird. I tried to do a restore in windows 11 but the restore point from weeks ago said it could not complete because of an open vpn or some other file. There are no earlier restore points because I had a new ssd and some memory upgrades. Is there a way to recover that password? Probably no problem if I opened it from the tray but I was working on a printer problem at the time and had the desktop open. Thank you

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any messages. How do I turn this automatic delete function off?

I've done EVERYTHING.

New install of latest version. edited profile to point to saved data on USB external drive DELETED every instance of lock files terminated task numerous times. rebooted 3 times...

What now???

Since some time my standard number of print copies in Thunderbird has changed from 1 into 2. I have to adapt this number each time I print. How can I change this back?

Thunderbird Message Filters Here are the problems (nothing corrected in newer versions-since forever) Each time the app is closed and reopened, or Shutdown and restarted one or more of the following has occurred : “Message Filters“-main page 1) “Run selected filters on:” (folder dropped or changed) 2) "Enabled" Marks are dropped “Filter Rules” page 1) “Move messages to:” Folders are dropped Help! rb

When I am on my thunderbird email page and switch to page where I used to find my address book. Now all I see is an option to create a new address book. What happened to my old address book? screen shot.HEIC. screen shot.HEIC.pdf

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla defaults or AOL Mail flow-down folders.. From what I read, like a number of folks have simila or nearly similar duplicate Trash/Deleted Items, Sent/Sent Items & two labeled Drafts, albeit one's properties identify it differenet from its Drafts label as Draft (singular) while the other's properties identify it as labeled, Drafts.

For a cleaner Folder List appearance, I wish to hide the unused folders from the Foder List, I have the desired Sent, Drafts & Trash folder desitnations mapped in the TB Server settings, etc. (I assume there is only one avenue for this), thinking the unused foldes would then be available to be hidden. However, deselecting unwanted folders in Subscribe has never done anything, to any folder. When I return to the Subscribe window again, the deselected folders have been reselected.

I've seen a lot of messages here with many different suggesed remedies, but haven't found any one yet that was reported as being successful. Is there one?

Matt

Running "Mozilla Thunderbird v115.18.0 (64-bit)" on my Windows 7 laptop. I want the Inbox to display "Headers" such as "Date", "Size", etc. But I cannot seem to make this happen. Please help me. Thank you, Ron

SHello Sometimes, on my iMac APPLE (OS Tahoe), THUNDERBIRD stops opening (message system: not responding ("ne répond pas" in French) There is no problem when launching the application, but issues arise later when returning to it after using other applications (Word, Excel, videos, etc.), THUNDERBIRD tourne en rond et ne s'ouvre plus. I have to close the application (via my Mac's system settings) and relaunch it for it to open normally again. I would appreciate any help if someone has experienced the same kind of issue. VAJP

Hi, Need help with maps that cannot be removed. Thunderbird downloaded my map configuration, after a new Thunderbird installation, from my online account/my internet provider which was OK. After that I removed all maps on my online account but the maps in Thunderbird is still there but out grayed and I cannot delete them?

I uninstalled Thunderbird and also removed Thunderbird associated maps under %AppData% and %LocalAppData% but when I do a new clean installation same maps shows up in Thunderbird again? I waited some days and did a new installation again, but same issue. I have also deleted everything in W11 cash memory.

Attached picture shows the out grayed "NyMapp and subfolders" I cannot delete. How do I get rid of those folders?

Any help is appreciated.

My Mac last night lost thunderbird (and numerous others things) and it's setting itself up again. I get an error that smpt already exists and I can't go any further! What's going on? Using Comcast Mail.

I spend the last hour or so in sheer panic and doubting my sanitiy as an email I was just reading disappeared from every mailbox I have here (I have 8 mailboxes in Thunderbird) . Also for whatever reason search is missing from the title bar.

The email was "archived" by Thunderbird inthe "Local Folders" I never use local folders as local folders is silly in 2026 imo. I have my own mailserver which is perfectly save and backuped and stuf I don't need yet another location were mail can hide.

Anyway that was a bit of a rant. This would not have happend if this sille ¨Local Folders" didn´t exist at all. But I seem unable to get rid of it.

How do I remove ¨Local Folders" from Thunderbird?

The method I formally used (Ctrl+) to increase text font size is no long working nor is Ctrl with mouse scrolling, nor is any other options I've found in settings. The font size on header and side bars is increasing but not the text of emails.

Hi, I have 2 Local Folders and an additional Local Folders1 folder. I need tol remove two of them so my Msg Filters work properly. Do I need to edit an additional file inn my Proffile folder? Need some guidance please. Am I not following rules and guidelines? Thanks

Disabled in a nursing home.