Firefox Community Forum

The VPN button is visible on my taskbar. When I click it, I am offered the option to sign in. This takes me to a new tab, where I click "Continue" to finish signing in. The page tells me I am signed in successfully and able to start using the VPN, while the VPN drop-down still urges me to sign in, which starts the new tab and same process over again.

When I press F9 (browsing mode), the VPN automatically turns on. Why is this? This happens even if the VPN was previously disabled on that website!

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It's also unclear why I enable the VPN on one website, but it automatically turns on on all the websites I visit. Why? I don't understand! I only need it on one website! I have to constantly disable it! Sometimes websites won't open because of the VPN. But I don't always remember that I have it enabled! Very inconvenient!

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to confirm my account. When I press continue the VPN button just goes back to the "Get Started" screen & the loop repeats. I've tried signing out & refreshing my Firefox installation but I keep getting the same result. Before it started doing this the button to turn on the VPN was appearing but would not react to clicks.

I have been an avid fan and promoter for others to try it. But now, don't see FireFox VPN active.

Since I actually knowing had Firefox browser VPN, supported your group by paying for Mozilla VPN for a year.

Now, was wondering if I could find out if what I thought was a VPN built in the Firefox browser, but all my communication and searches have not proved successful.

Thanks. ideachaser

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Whenever I click on VPN on your task line I get the same drop down window offering installation. Upon clicking on "further" I end up with a page which offers nothing to proceed to an installation process. I realy feel lost and dumped into a marry go round endless circle.

If a customer is already using Mozilla VPN, Firefox should not be offering its own internal VPN. It is counterproductive. A simple test should be written into Firefox.