Firefox Community Forum

For the past week or more the browser freezes up. A message comes up about "waiting" or discontinue. It often finally begins to work again; however the problem persists and very annoying. Can anything be done?

I have been having intense issues with Firefox over the last 2 weeks. Firefox windows freeze then crash, tabs randomly crash sometimes it just closes with no crash or anything.

Running Firefox in trouble shoot mode also crashes I have tried reinstalling and refreshing. Clear of all virus or malware. Fresh graphics install and drivers

This is the most recent crash report link text

Any insight would be greatly appreciated!

Provide me with information to be able to access URLs without "www." notation, or advise me on browser/VPN/both settings to allow access to these "non-www." websites.

I need to change my email address. The old email address is disabled and doesn't work. I have a new email address *email*@gmail.com and can't get a code from the old one which doesn't work anymore. What do I do.

Hi, for the past couple of weeks firefox is causing the GPU to block firefox when trying to play a youtube short preview by hovering over the short. The screen goes white and then returns and it happens again if you leave the cursor over the short. After a few of these, the message comes up that the GPU (nvidia in this case) acceleration has blocked access to firefox. This will happen every time. The issue doesn't occur in chrome. The issue doesn't occur if firefox is started in troubleshoot mode. If I run in regular mode and manually disable my one extension (keeper) and the two plugins - widevine codec and cisco openh264 codec, the issue will still occur. I have no other add-ins. I have updated firefox and the nvidia drivers to the most current. The gpu is nvidia geforce 940mx with intel hd graphics 620. I am running 64bit windows 10 home on an hp envy laptop with i7 chip. Any ideas? Thanks.

Every time I try to view a pdf file on Firefox I can view the file but in the lower right 1/4 of the screen I get a graphic of a page with shaded areas representing lines with writing on them. There is a type of pen cursor moving along the line.

This happens with different pdfs - from the internet and from my saved files. This doesn't happen on another computer with Firefox.

I've deleted and redownloaded Firefox an number of times, also tried troubleshoot mode - no improvement. Virus scanned, restarted a number of times.

Pdfs work on edge and chrome and reader with no problem.

I have a screenshot.

Any Ideas? Thanks

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Our Firefox sometimes stalls, and if we try to exit, to start fresh, it won't reopen, because there is a firefox process still running. The click to close Firefox has no effect on this background process. Taskmaster sometimes shows firefox processes, which can be closed, but that doesn't get everything. Sometimes a total hard shutdown resolves it.

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it with Microsoft Edge and it worked fine. I hate to erase all my history and cookies because it takes away log-in info on my regular websites. Any ideas? Thanks for your help Terri

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

Firefox will show that audio is "playing" but no sound will come out, unless I connect a bluetooth speaker or headphones.

Solutions tried (and failed):

1. uninstalling all audio drivers 2. checking if it's a problem with my computer (it's not, every other application plays sound) 3. enabling cookies 4. allowing autoplay video and audio 5. completely uninstalling and clean installing firefox again 6. turning off bluetooth to see if the pairing is the problem 7. cleared cache 8. turned off any adblock and/or extensions whatsoever 9. allowed drm content to play 10. allowed pop-ups 11. reset settings preferences

any help or input is appreciated. Thank you!

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpwbj.clicks.mlsend.com" is what it tells me is the problem.

This is something I do everyday without issue. It isn't limited to one source of emails/websites - it is all of them.

I have cleared cache and history already. Help please as I need to access these websites for my work and having to go to all the individual websites and then to search for the linked content is taking a lot of time I don't normally use because I can just load using the links.

Thank you