Firefox Community Forum

Hello,

While working with sign-up web forms integrated with a OneTrust external web form collection point via its SDK, we've observed that Mozilla Firefox's Enhanced Tracking Protection, when set to its default settings, blocks requests to OneTrust URLs (e.g. https://privacyportalde-cdn.onetrust.com).

Is there any way to ensure that incognito windows can correctly communicate with OneTrust without requiring action from the end user? Additionally, knowing the reasons why Mozilla is blocking these requests to OneTrust would be helpful for troubleshooting this issue.

Thank you

Hello -

Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows 10 Home, 64 bit, Build 19045, Installed 20220711223524.000000-420 Processor: AMD A4-5300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1, CPU Count: 2 Total Physical RAM: 8 GB Graphics Card: Microsoft Basic Display Adapter Hard Drives: C: 930 GB (817 GB Free); D: 931 GB (756 GB Free); S: 1862 GB (1096 GB Free); Motherboard: ASUSTeK COMPUTER INC. A55BM-PLUS, ver Rev X.0x, s/n 140525905700081 System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number Antivirus: Windows Defender, Enabled and Updated

Firefox 129.0.2 (640-bit) Windows 10 Professional (x64) Version 22H2 (build 19045.4842)

SEE ATTACHMENT: So from where did the red-highlighted business appear from?

Clicking on OPEN NETWORK LOGIN PAGE results in the lower part -- PLEASE VERIFY YOU ARE A HUMAN - PRESS AND HOLD showing up. Pressing-and-holding only results in that PRESS AND HOLD business reappearing; no way to get past it. RESULT being that I am unable to access bookmarked websites as I always have previously.

If I click on the X to the far right of that line, the OPEN NETWORK LOGIN PAGE disappears and the lower PRESS AND HOLD does not show up. HOWEVER! Here is what does show up instead of a website being opened:

Hmm. We’re having trouble finding that site. We can’t connect to the server at signin.centurylink.com. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

- Trying again later only results in a repeat. - Network connection is quite well connected. - Firefox has ALWAYS had permission to access the web.

MAKES NO SENSE! Any informative assistance? Thank you.

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or password. However, ever since then I am unable to sign in to my us bank site. It brings up the site but as soon as I click to sign in, it greys the screen. I am able to sign in to every other site I have tried on the firefox browser. I am also able to sign in to my us bank site on at least two other browsers without issue. What has happened and how can I fix firefox to allow me to use it? The us bank site is not an app. Thank you.

Hey, my Firefox suddenly isn't making any sound anymore, but everything else on my PC is working fine. The troubleshooting page didn't help at all either. I'm getting desperate—restart, reinstalling, etc. didn't help either.

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the file, none of my highlighting was visible. I have tried alternative browsers, various PDF readers, etc. without luck. I really do need that highlighting. Thank you

When ever I click on a youtube link I get a flash of the video and then "Video unavailable This content isn't available". But the video is clearly available as runs fine in other browsers. Since FF is my default browser this is a real pain and may force me to go to a different default browser which I don't want.

I have cleared the cache no change It does the same in incognito mode

Please help.

Thanks

( moved Troubleshooting Information to "Question Tools -> More System Details" - c)'

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doing that. Does anyone here know about this problem, and to get this thing to stop like period? Thanks for the help....I hope, because it is a real pain. I was using Opera before this, and it never had something like this . Operating System-Windows 11. Browser-Mozilla.

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

This is my crash ID: bp-ff99f648-78ab-4cad-b1f5-7aaa70240902 I've already tried troubleshoot mode, same result. I do have a userContent.css file, but deleting it makes no difference, and I can think of no other major change I've made to my installation.

I would prefer not to have to reinstall Firefox.

Hello guys,

The trouble I ll present you might come a bit late, I've just never thought about asking on this forum (didn't even know that it exists lol) and I spent a lot time on tutorials trying to find the solution... lol 😩

My situation : I have a laptop with debian 12 stable. Early July, I updated my apps, Firefox 128 has just been released. Since the Firefox 128 update, I can no longer execute Firefox, I always get the pop up message :

Failed to execute child process (no such file or directory)

I've tried many times to uninstall & reinstall, purge & reinstall. Still the same "failed to execute... " message. all the subsequent updates (128.X and 129.X) haven't solved this problem...

On the other hand, Firefox ESR 128 works like a charm.

Is anyone in the same situation as me ? 😕

Wishing you a nice day :)

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. For a long time now I keep running across sites that do not work on Firefox. It can be a streaming site such as Paramount+ or it could be my phone service site Ting. In all of the cases and there have been quite a few I am always able to find another browser the sites will work on. 9 times out of 10 they will work on Chrome but I have found at least one that does not work there but will work on Edge. So, right now Edge is the prime candidate to switch to. I do not want to quit as it would be a pain in the ass as I have been a loyal user for at least 15 years and have stuck with you as I believe in what you are doing and represent but it is becoming to much of a pain to continue using you because I like the convenience of using only 1 browser 99% of the time. I hope to hear from somebody this time. If not I won't be here for much longer. Thanks, Bruce Hansen [email removed from public forum]

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed]

Secure Connection Failed

An error occurred during a connection to pcc.police.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not ask for this extention, I did not want this extention, and I have and pay for a great security system for my computer. In the time that it took to type this the tab with "Harmony Web Protection Privacy Policy" has opened up twice. I have enjoyed Firefox for years, but maybe sometimes things don't need FIXED.

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

I have a DAW on my computer, and I realized that as long as I have a tab with a Youtube video open, the DAW's ASIO driver won't work properly. It is as if even after stopping a video, FF does not release the audio, unless I close the entire YT tab.

In Edge that is not the case. Can't you change FF's behavior so that it releases the audio of my computer as soon as no audio is playing in the browser?