Firefox Community Forum

They [rimary password quit woking so changed it in mozzzila account which I'm logged into the browser, but it will not allow me to change the primary password in the browser or access a lot of stuff, . I updated the Password in the Mozzilla account, and since doing that the browser fails to sync.

I cannot figure out how to fix this in a lenovo laptop running stupid windows 11

I started using the new "Profiles" feature in firefox, and I created profiles one one device. However I am finding that the profiles are not syncing across my devices. Both are Windows 11 VMs, I tried doing manual syncs, singed out and back in to both devices. But the Profiles I create on each just do not seem to sync, is this the expected behavior ?

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password.

Now when I open the browser, it says account disconnected and that I need to create a new profile. I did that, but it started syncing from old chrome account with old extensions, bookmarks etc. Plus bookmarks from my phone.

I try to sign in and create new profile with the original profile settings that I want. But it keeps saying "This profile was previously synced to a different account". And now that I saved the bookmarks and made a third, fourth profile. Those don't work as it wants me to sign in. Only the 2nd profile that Firefox made me create which has the old extensions, bookmarks etc. It is missing a lot. So now I am just stuck in create profile loop. And cant use the one I want because I wanted more security? Do I need to uninstall and install again, would that help? I wish there was someone to talk to help me. I just want to use my original profile that I used earlier today to update the security settings.

使用系统：win11。我在之前的Firefox上已经登录了账号并开启了自动同步，前天我重新安装了系统并下载登录了账号。登录了账号之后并没有重新同步我的书签，我手动同步多次没有结果，并等待了一段时间自动同步，以及观察是否会同步书签到本地，结果仍没有。于是我尝试用我手机的Firefox登录电脑的Firefox，结果才同步了我手机的书签信息，但我手机的书签信息已经过时。而且电脑的Firefox显示可以和手机的Firefox互相同步信息及标签页等，但我观察后发现并没有完全同步，我电脑/手机的信息及标签页都是一天两天之前的，手动同步后仍然没有看到有更新。我希望同步回服务器的书签信息！

I reinstalled a new win11 and downloded fresh firefox. Sync is not working and I have no previous data to resume working. All tabs and logins are not showing in new firefox. Pls fix the issue.

Hello, All my fav and password have defaulted on new PC (none have synced over). I have no access to my old PC that i use firefox sync account (always save pw and urls). Faulty harddrive. On my new PC i forgot my Firefox password so did pw recovery with my MFA. All fine but none of my fav and passwords synced over (over 200 urls and 50+ passwords)

I still have my original recovery key there is no options to enter this after firefox login on my new PC.

Please help.

Regards

Jason

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another device with Firefox.

I reinstalled Windows. Installed The last version of Firefox and logged into my account. But there weren't any of my previous settings (extensions, bookmarks, history etc.). What happened with them?

I had a previous account with firefox on a different computer and attempted to login on a new one, but once i logged in none of my passwords or data transferred even though it was the same account, just curious if there’s any way i can get my info onto my new computer besides using a sync key or manually importing it

installed latest FIREFOX, but cannot recover previous passwords and bookmarks Used to use 'Sync' login and password and it would auto download to the clean Firsfoc install. Now it wont ans years of passwords have vanished and I am in trouble! Please advise

My syncing my desktop to my Android phone has stopped. When I try to sync, nothing happens. I'm trying to sign in and you system keeps on telling me to check my Microsoft Authenticator, but nothing happens there (on the phone) and I don't see authenticator on my desktop. I've recently changed some passwords (not Firefox) and need my phone Firefox updated. Please help.

I bought a new PC and when I try to sync to the browser I don't receive the confirmation code by email (yahoo). I saved the address in my contacts, nothing. The problem has persisted for more than a month. What can be done? Thanks

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at all for me now. The "right-click on the device in the sidebar" sounded SO promising, but it does not cause anything at all to happen. And checking the "sync tabs" box does indeed make them all show up in the sidebar list, but does not open anything. So besides clicking on each of the hundreds of tabs listed, how can I do this, or is it just another FF functionality lost to time?

I have 3 devices connected to Mozilla account, 2 smartphones and 1 PC and NONE of them are syncing properly, bookmarks sync perfectly and everything else fails miserably. Some part of history does sync but nowhere near the full history. Syncing of open tabs is *completely* broken.

so i was using my pc (and firefox) normally, when i then turned off the machine as usual.

when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.

of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)

hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up

thanks in advance, GR

I wish to switch to a new primary laptop. I normally use multiple machines in the course of a day. I have probably hundreds of open tabs on my main computer and even though I checked "Open Tabs" for sync, they never show on my other devices.

Following previous help recommendations I searched for the json sessions file...it doesn't exist anywhere on my system. The only other "help" was to "tap" tabs in the lower right corner. There is nothing in the lower right corner unless, perhaps on a phone, which isn't the device in question.

Please help