Firefox Community Forum

Hi Y'all,

I have Firefox syncing to about 6 different systems (Windows, Mac, iOS) and have run into a situation where Firefox is wiping years of my synced data when I quit and restart Firefox. I sync all of items that can be synced and this has served me well for many years. What happened:

1. I logged on the admin account of a Mac where I previously logged in before and used Firefox with sync enabled. The machine had the initial Firefox short cuts: AP, Amazon, etc.
2. I enabled sync and did a 2FA but the my normal Firefox home page did not appear. So pressed the Sync now button to no effect.
3. When Firefox started, I did see the usual message that "It looks like you haven't started Firefox in a while. Would you like to refresh Firefox." I think that I closed that message but I could have accidentally refreshed Firefox for that account on that system.
4. I gave up and did what I needed to, closed Firefox, and logged out.
5. That evening when I was using Firefox on a Windows machine I could see that the sync information reduced to almost nothing from before the last day. The day I saw the saw the same and started to worry.
6. However, the Firefox on my main two Macs still had all the data. As a test, I deliberately closed Firefox on one of those two Macs. When I restarted, the synced data was wiped. This leads me to believe that somehow Mozilla's servers are holding the data based for the almost empty content of Firefox that I had on the administrative account that I synced.

So in other words rather than importing my data from Firefox when I connected sync, sync exported the settings of the Firefox account I was using in the admin account. I am writing this from my other main Mac which still has full information and I would like to force the synced information on this Mac to override or at least merge with what is on the Mozilla servers. Can this be done? I am 99% sure that if I close Firefox on this machine all my settings will be wiped. For now a I believe that I still have the correct sync data on at least this Mac, my iPhone, and few other Windows and Linux machines. I am in particular worried about losing the hundreds of passwords that I have saved. I forgot to check if the passwords were overwritten when I restarted the first Mac but I'll bet they were.

Thanks for any help...

Fred

HI,

My HDD crashed and replaced with a new SSD. I would like to transfer my saved passwords to my new SSD. I logged in to my Firefox account and tried to sync the data, but no results. Please guide me if I'm doing it wrong.

Thanks in advance Kaubon

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