टैग किए गए सवाल दिखा रहा है: सभी प्रश्न दिखाएँ
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Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone… (और पढ़ें)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Asked by isenberg31 1 साल पहले

Last reply by James 1 साल पहले

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Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but … (और पढ़ें)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

Asked by pompan2 5 महीने पहले

Answered by cor-el 5 महीने पहले

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syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (और पढ़ें)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Asked by onezed 1 साल पहले

Answered by cor-el 1 साल पहले

Issue with Firefox Sync After windows Reset

Dear Mozilla Support Team, I recently had to reset my Windows operating system. After reinstalling Mozilla Firefox, I attempted to sign in to my Firefox account. Unfortu… (और पढ़ें)

Dear Mozilla Support Team,

I recently had to reset my Windows operating system. After reinstalling Mozilla Firefox, I attempted to sign in to my Firefox account. Unfortunately, I had forgotten my password and had to reset it. Although I successfully signed in after resetting my password, none of my previously synchronized data, including passwords and bookmarks, appeared.

I had performed a synchronization before the reset, so I expected my data to be restored upon signing in. However, this did not happen, and I am now unable to access my important passwords and bookmarks. Could you please assist me in recovering my data? I rely heavily on this information for my daily activities and would greatly appreciate any help you can provide.

Thank you for your support.

Best regards,

Asked by Witcher0010 1 महीने पहले

Last reply by cor-el 1 महीने पहले

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Sync Not working

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING A… (और पढ़ें)

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING AT ALL from my Windows Desktop.

I've signed out of ALL Firefox/Mozilla sync sessions... signed in clean- all browsers are up to date. And the about:sync-log page shows a LONG streak of errors... NON STOP ERRORS.

Why?! Why can't we just sync extensions to install and bookmarks across machines? How is this that hard for Mozilla?!

The sync-log page list: File:error-sync-1714085057059.txt 6 KB 4/25/2024 17:44:17 File:error-sync-1714088658041.txt 18 KB 4/25/2024 18:44:18 File:error-sync-1714189161327.txt 6 KB 4/26/2024 22:39:21 File:error-sync-1714498425099.txt 13 KB 4/30/2024 12:33:45 File:error-sync-1714588968223.txt 10 KB 5/1/2024 13:42:48 File:error-sync-1714589121080.txt 9 KB 5/1/2024 13:45:21 File:error-sync-1714600674960.txt 7 KB 5/1/2024 16:57:55 File:error-sync-1714604277834.txt 24 KB 5/1/2024 17:57:57 File:error-sync-1714838021899.txt 24 KB 5/4/2024 10:53:41 File:error-sync-1714839602488.txt 11 KB 5/4/2024 11:20:02 File:error-sync-1714839613709.txt 10 KB 5/4/2024 11:20:13 File:error-sync-1714844303035.txt 16 KB 5/4/2024 12:38:23 File:error-sync-1714844919123.txt 15 KB 5/4/2024 12:48:39 File:error-sync-1714846872373.txt 17 KB 5/4/2024 13:21:12 File:error-sync-1714846956569.txt 12 KB 5/4/2024 13:22:36 File:error-sync-1714941772713.txt 15 KB 5/5/2024 15:42:52 File:error-sync-1714941774043.txt 14 KB 5/5/2024 15:42:54 File:error-sync-1714941849730.txt 14 KB 5/5/2024 15:44:09 File:error-sync-1714942633097.txt 14 KB 5/5/2024 15:57:13 File:error-sync-1714942674714.txt 48 KB 5/5/2024 15:57:54

Day after day and attempt after attempt of failures for a basic function of the browser.

Here is the text of the latest log and showing constant connection errors- mind you NOTHING is breaking on my internet as I'm often streaming things and watching stuff while surfing, or others in the house are. Our connection, and Firefox getting online, are all working fine. I am at a loss. I don't understand how this is so terribly broken out of the box that you can't just sign in and let it talk to their servers. I know Google has billions behind Chrome, but this shouldn't be so 1990's bad by comparison to Chrome sync.

1714081299909 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714081300746 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945349 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Network link status changed to "down". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714082945374 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714085055761 Sync.SyncScheduler DEBUG Woke from sleep. 1714085056643 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link status changed to "up". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1714085056899 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056902 Sync.Service DEBUG User-Agent: Firefox/125.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.127.0.20240419144423.desktop 1714085056902 Sync.Service INFO Starting sync at 2024-04-25 17:44:16 in browser session V0xN5aUmAS9A 1714085056902 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714085056904 Sync.Status INFO Resetting Status. 1714085056904 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1714085056904 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1714085056904 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1714085056905 Sync.SyncAuthManager INFO Getting sync key 1714085056905 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1714085056905 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1714085056905 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1714085056906 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1714085057025 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057025 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_UNKNOWN_HOST\" nsresult: \"0x804b001e (NS_ERROR_UNKNOWN_HOST)\" location: \"JS frame :: resource://services-common/rest.sys.mjs :: onStopRequest :: line 478\" data: no]"} 1714085057031 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057031 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057031 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1714085057031 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1714085057031 Sync.SyncAuthManager ERROR Failed to fetch a token for authentication: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057032 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1714085057055 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/209631697/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1714085057056 Sync.Status DEBUG Status.service: error.login.failed => error.sync.failed 1714085057056 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1714085057057 Sync.Telemetry INFO Early submission of sync telemetry due to changed IDs/NodeType 1714085057059 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

Asked by Zor 5 महीने पहले

Answered by Zor 5 महीने पहले

sync problem

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com) … (और पढ़ें)

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com)

after installing the new firefox , i figured my passwords are gone and they werent restored from my account.

i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

Asked by eb.movahhed58 1 महीने पहले

Last reply by jonzn4SUSE 1 महीने पहले

i cant log in

everything was fine, when i went to log in at school today, using the same password i always have, it kept coming up as incorrect password, send verification code retry e… (और पढ़ें)

everything was fine, when i went to log in at school today, using the same password i always have, it kept coming up as incorrect password, send verification code retry etc, so i decided ok fine let me change password. that worked but my stuff wasnt loading in, ok weird. i get home and theres a little notification by the sync profile area, yeah expected that i changed password. i read up on it and apparently it RESETS MY ENTIRE SYNC. AND NOW NEITHER PASSWORD IS LETTING ME LOG IN. i am not going to risk resetting my password AGAIN on this device as it still has all my saved data. this shouldnt be an issue, i dont know why it said wrong password and made me verify multiple times. please help. i was able to log in perfectly fine to my mozilla account for this very report, but not to sync my data?

Asked by Tigris 1 महीने पहले

Last reply by Tigris 1 महीने पहले

No sync since re install

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark. I still have everyt… (और पढ़ें)

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Asked by miniwoodfoot 1 महीने पहले

Last reply by cor-el 1 महीने पहले

Firefox

If I am using Sync and I want to delete a bookmark from "Manage Bookmarks" say, doe that book mark get deleted from the synced database on the Mozilla server? And if so,… (और पढ़ें)

If I am using Sync and I want to delete a bookmark from "Manage Bookmarks" say, doe that book mark get deleted from the synced database on the Mozilla server? And if so, does it then get deleted from my other synced devices like Firefox for Android on my mobile next time I used Firefox on my phone?

Asked by stevemccusker 1 महीने पहले

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Sync doesn`t sync my tabs

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookm… (और पढ़ें)

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookmarks, etc? I have a desktop box and a newer laptop I wanted to get up to date. I pressed the Sync button on the desktop ... By the way, there`s a link below that reads "Connect another device" ... Connect where? Someone is designing these interfaces who has absolutely zero imagination. Anyways, I signed off, moved the ethernet cable to my laptop, signed in, pressed Sync, and voila!, I got my Bookmarks, at least. But I have no idea how to get my tabs and windows. I tried with a "download link" something or other, but it seemed to assume I was sync-ing to a phone, and didn`t work. Any way to get my tabs?

Asked by Dan_W 1 साल पहले

Answered by cor-el 1 साल पहले

Passwords and bookmarks gone after sync

After a fresh install of windows and Firefox, I logged into my account as normal on my PC browser and lost all of my passwords, bookmarks, settings, and everything else w… (और पढ़ें)

After a fresh install of windows and Firefox, I logged into my account as normal on my PC browser and lost all of my passwords, bookmarks, settings, and everything else when I synced it to Firefox on my iPhone. It's as if my account was reset. There was multiple years of data saved there. Is there a fix to this?

Asked by Nick Delor 1 महीने पहले

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Synchronisation blocked between two desktops

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have sy… (और पढ़ें)

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have synchronisation enabled, but when I go to ‘Settings, synchronisation’ on NB2 it says ‘Synchronising in progress’ and nothing happens. I've also tried going to NB1 and sending a tab to NB2; I select NB2 and nothing happens.

Asked by Obbi 1 महीने पहले

Answered by jonzn4SUSE 1 महीने पहले

Sync out of date

Hi, I've got Sync on a laptop and phone. My phone will see all the current tabs on my desktop, but the desktop is out of date by about a week no matter how many times I … (और पढ़ें)

Hi,

I've got Sync on a laptop and phone. My phone will see all the current tabs on my desktop, but the desktop is out of date by about a week no matter how many times I hit Sync Now.

I have signed out and signed in again on my laptop but this did nothing. I saved a new bookmark on my desktop to force a sync, nothing. I did the same on my phone, nothing. Short of signing out on my phone and possibly risk the one that DOES actually Sync, what else can I do?

My phone is an Android, my laptop is using Windows 11. My laptop has not reset recently.

Thank you.

Asked by Laura 1 महीने पहले

try to sync but code not work

sign in wants code. my google authenticator not giving correct code to sign in. only can sign in with google acct to post to ask a question. so need to suggest use a … (और पढ़ें)

sign in wants code. my google authenticator not giving correct code to sign in. only can sign in with google acct to post to ask a question.

so need to suggest use a text as I am confused with phone google authenticator. like to turn off this step. so can sync. reinstall ff and old bookmarks show up.

Asked by greg b 1 महीने पहले