Firefox Community Forum

Hi can anyone help me figure out how to restore my bookmarks from my old browser? I have my old firefox data in a folder on my desktop but it won't link automatically because I had to reinstall firefox because it wasn't opening. Whenever I try to follow the main help page to copy/paste the files into my new profile it isn't working, and I am not sure if I should copy the files into a different folder (I opened the root directory for my new/named profile).

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefox sync, so that I can keep them up to date.

I now have no bookmarks and no tags.

For some context, two things just happened simultaneously. So, I'm not entirely sure which is the culprit.

1) Firefox just updated and I rebooted my computer.

2) Norton 360 updated sometime in the past two days. I attempted to familiarise myself with the new interface. Foolishly, given the track record of Norton-360-for-breaking-your-games, I ran the disc cleanup, which recommended I remove approximately 400 Mb of data. Norton stated this data was temporary files. If they were indeed my bookmark history, nowhere did Norton indicate they were bookmarks. Also, never have I encountered a disc cleanup that wholesale wipes bookmarks. I do hope Norton is not the culprit and this is just a glitch, because if this were due to Norton having no safety net for deleting an entire library of bookmarks - and they can't help me restore them - then that will be the final nail in the coffin for me doing business with Norton.

The suggestion to go to Import and Backup in Firefox, then click Restore, offers only the option of Choose file... - and then launches nothing.

Currently, I'm seeking any means of restoring my bookmarks. Any help would be appreciated.

I had presumed that I was taking reasonable measures through my Firefox Sync settings to protect my bookmarks and ensure they could be restored in the event of accidents. If these bookmarks are permanently lost, the amount of work I've just lost is quite the blow.

Edit No. 01: After writing this, my Bookmarks Toolbar is also now empty. Perhaps it had wiped earlier, but was merely waiting for a refresh to take effect.

Edit No. 02: Also, it seems I am unable to create any new bookmarks. I shall read the help suggestions relating to that now, to see if it's a relevant issue.

I got a new computer and created a login to copy all my browser info from old to new. Worked great until I went back to the old computer and realized all my tabs set to open had been forgotten. Closed and opened the browser a couple of times trying things before I discovered you can set it to reopen the tabs from last time (which was 3 times ago). I guess I'm screwed but what I thought was an easy copy turned into a headache.

I had the same Firefox account before, and after I re-downloaded Firefox and logged in, my bookmarks and passwords that I had previously synchronized with my Firefox account were gone. I logged into this account and it was even recognized as a newly created account, what is going on?

I received a notice to refresh my Mozilla Firefox. I did but then all my Bookmarks disappeared. How can this be recovered? My email address is yamadasy@msn.com. Also do you have a 800 customer service number I can call to have someone take me through this to fix this problem

I had to replace my motherboard and the new one would not boot from my old D-drive. I've been carrying my world forward since 1993 and am retired and so I figured it might be a good time to start over, just bringing the stuff I still need or want. (I have data disks for non-program related stuff, so that part is easy.) I've carried my FireFox profile and tabs from one installation to another before, so I didn't figure it would be a problem. Wrong.

I have copied my old profile into the new FireFox installation on the fresh new install of Windows 11 and everything came just fine - except I cannot recover my old tabs. There is supposed to be a Restore Tabs or Recover Tabs or some such selection in the History menu, but it is not there. It is not in the history library. It is not anywhere to be found.

So how do I restore my old tabs?

Thanks,

--Brian

Bonjour j'ai un gros soucis. J'ai du réinstaller Windows entièrement et ensuite Firefox et impossible de récupérer tous mes marques pages que j'ai depuis des années. je me suis bien connecté a mon compte (m.adr@hotmail.fr) et la synchronisation ne fonctionne pas. la seule que j'ai date d’aujourd’hui.

Pourriez vous m'aider s'il vous plait, je n'ai même plus de fichier .json. j'ai prés de 5 ans de marques pages.

vous devais surement avoir un sauvegarde de mon compte par le cloud non?

Merci de m'aider par avance.

Matthieu

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