Firefox Community Forum

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it will NOT delete. It may not be 'a real cookie' but I still can’t get rid of it.

When I searched online for that apparent address I found: https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40175 The info near the top of that site’s page: Torbutton INFO: tor SOCKS: http://expyuzz4wqqyqhjn.onion/static/images/home/png/block-trackers@3x.png?h=70991bcb via --unknown--:cc55771ba6d6e8c6542066863a47e223 SOCKS is a username? And the ‘onion/hidden service’ address cannot be accessed unless using the Tor browser? So that seems a dead end for me.

I have seen 3 other people posting here in the past year about this particular cookie. hobro1 did an uninstall & still had to remove directories manually after getting some answers from several others. blazee decided – based on the answer given by jscher 2000 – that it probably wasn’t dangerous. mekishev 1 received an answer from cor-el that is incomprehensible to me, except for saying ‘it isn’t a real cookie’. I understand it may not 'a real cookie' but then why is it showing up in 'manage website data' where everything else is a cookie?

Can anyone help, please? I’m about to migrate over to a new computer and really don’t want to take this with me. I don’t like the fact that it persists, and that the cookies ‘keeper’ – SOCKS maybe? – is completely hidden.

Thanks much in advance for any assistance!

PS The only possible explanation I've come up with for how it got this cookie is when I was checking out some Firefox extensions; I didn’t even know what Tor was till trying to figure this out.

Today, with the newest but 1 version of Firefox, and an Mac running newest Sonoma,

every time I click on a line indicating it;s a link to another web page, I get 404.

Alway, it keeps telling me that Firefox could not update automatically/

Can anyone tell me how to stop the cancellation of links to another url?

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless, Firefox doesn't allow me to do a password reset.

I used Safari to change the password. It worked.

Since I use most of the time Firefox, I wanted to go back and login into Comcast webmail using Firefox with the new password. It doesn't let me and just tells me to reset my password.

This used to work in the past. Something had to be changed since I last changed passwords for webmail in later versions of Firefox.

Please let me know know what to do to enable me to continue to use Firefox for webmail. I have version 115.5. Thanks.

For the last several days (as of 12/20/2023) I have had issues with playback on sites including Netflix, Amazon Prime, and Dropout.tv (not YouTube). Error messages indicate that my browser is unsupported and I need the newest version of Firefox, but my browser is completely up-to-date. Pausing my adblocker on these sites does nothing to correct the issue, nor does restarting the browser or my computer.

Hello. The Owl Zoom add on for Firefox OSX has stopped working. No changes made to any options or add ons. Date noticed about mid- December 2023. Reverting Firefox to its state from before the issue occurred did not resolve the issue. This process does not work: "Click on 'Settings' and the pop up menu has an item for 'Zoom'. Click on 'Normal 100%' and a pop up list for several zoom values should appear but it does not appear. In addition there is no Owl Zoom icon in the video task bar. This has happened on two iMacs and one Macbook Pro at the same time so not device specific.

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assume Firefox will want it to work. All my other sites are working fine, so I'm assuming it some adjustment that cnn made on their end.

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

Animation triggers my migraines.

Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among other tools I use userContent,css, including the following:

• {animation-timing-function: step-start !important}
• {transition-timing-function: step-start !important}

This works to de-animate regular css elements, but not ::before and ::after pseudo-elements.

The current css standards do not apply user css to pseudo-elements. I've written to the WCAG about the issue.

https://bugzilla.mozilla.org/show_bug.cgi?id=1865572

https://github.com/w3c/wcag3/issues/40

But I really really need some way to de-animate these, because they trigger my migraines. Aside from css fixes, I often reduce the frame rate in about:config, but can't always do that, disable smooth scrolling, disable animated gifs and animated pngs, disable autoplay, block various non-scrolling elements using either css or uBlock Origin, etc.

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and picture cant depict flickering; it starts immediately after video is started and stops after 3-4 sec after video is paused, like there is some background activity behind youtube foreground. I understand my comp is weak (Intel Iris Graphics 550 1536 MB 8 GB, 2133 MHz LPDDR3), but not that much, please help

Dear community, I have used firefox for years now and I had it synced with my email adressed. Today I wanted to login with a second profile (from my work) (I did this via about:profiles, adding a new profile) and when I logged back into my private email I had to change the password since I forgot. Suddenly ALL my user data was deleted, my passwords, my bookmarks, my history. It even shows in my profile that I just opend the account with that email adress now, today, even though I had my account for years. ALL my data is lost. PLEASE help! I am desperate. Thank you sooo much <3

I've had this for a few months now and it's driving me crazy.

I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps coming back. So I finally deleted every trace of Firefox off my computer, deleting the library files, everything. I download a brand new copy of Firefox, start it up and within seconds have a reddit.com cookie. There are no reddit pages open, no tabs, no nothing.

Also, I keep reading that you can right-click or control-click on a cookie to inspect it but that does not work for me on FF 115.4. I cannot find any way to look at the cookie code in Firefox.

I'm on the verge of just giving up on Firefox at this point. Any help would be greatly appreciated.

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time to empty my trash; I've occasionally accidentally triggered it in Firefox when I was really just trying to empty my trash.

I learned the hard way about a month ago that my main bank will not work with firefox. I've now received notices from two other banks that state they only support safari on Mac. I have run into issues with some others that will either give errors but still allow me to pass through or others that state I have an unsupported browser but still allow me to log into the site - for now.

With this wide a net, this seems to be specific to the security issues in the Mac browser. Is this already being looked into? Is this specific to the new OS and firefox integration?

While I basically trust Safari, I certainly don't want to use it unless I have to and I generally use firefox exclusively on all my Macs and PCs. Can someone shine a light on this? Is there an upgrade or update planned?

Thanks

Good Afternoon,

Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out?

Thank you,

Ashley Pratt [removed email from public]