Firefox Community Forum

good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

I need tutorial guidance to restore my home site. All has been eliminated except tabs. The more I try on my own to restore, the more that gets deleted. I need a phone number to talk to a customer care tech to guide me.

Before installing recent update (115.32.0 esr) I had no problems to print to Brother MFC-7360 printer or Save to PDF; now, neither of these selections will perform their function. I have tested the printer and can print a Windows Printer Test Page ; I can also print using Windows Reader. Please advise what I can do to correct this issue with the latest version of FireFox 115.32.0 esr. I even tried the "clear saved print settings" in the "more trouble shooting information" ; "printer"; "troubleshooting"; I don't think that did anything.

Thank you.

I can't sign in on my Yahoo mail account. When i try to sign in i have a massage "Something went wrong We couldn't connect you. Please try again from a different device." On my other devices everything is OK. The problem appears on my desktop using windows 7 but on the same desktop the Yahoo mail work properly with Microsoft Edge. What i can do?

Untill last night i could conect with that site https://imtw.ru and its sub forums without eny problem . Today when i press the link i recieve a message that the connection is rejected "Failure to secure connection". As you van see it has the https:// infront and i repeat i was able to connect last night. What may be wrong?

Practice page in freecodecamp.com is not appearing. I have tried all the help articles but it is not resolving. I have attached screen shot also. There is data above the marker I have put. It is not going up. Please help

Hi, ITVX is advising me yo update my browser but when I check Firefox it says it is up to date. As it is no browser, including Safari or Google Chrome seems to work. My computer is admittedly old (10.13.6) but should this mean that the browsers no longer work? Thank you in advance

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael