Firefox Community Forum

Somehow over the years I ended up with two accounts. Today, after an update, FireFox opened up but without passwords. In order to get them back, I have to sign in to FireFox. Okay, that's easy. I enter the email address, the password (yes, it is correct - I checked two different ways), and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter the email address, the password (yes, it is correct - I checked two different ways, and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter... you get the idea.

So... Help?

https://mytime.aka.corp.amazon.com/wfc/htmlnavigator/logon i have to longin this so...

I am trying to create a separate, standalone Mozilla account using my work email address, but I am stuck in an account routing loop after deleting it as a secondary email from my personal account.

I added my work email as a secondary email to my personal Mozilla account long time ago, 4 days ago deleted the secondary email from my personal account settings to register it as a separate account instead.

Attempted to sign up at accounts.firefox.com, but the system automatically routes the email to the Sign In screen instead of the Sign Up screen. I encountered Error messages entering a password on the Sign-in screen displays: "Primary account email required for sign-in".

Then requesting a password reset displays: "Unknown account".

Troubleshooting Already Tried:

Tried signing up in Private/Incognito windows across multiple browsers (Firefox, Chrome).

Waited over 72 hours for the system cache to clear, but the sign-in page still routes the address as an existing account.

Can you please escalate this to the Mozilla Accounts operations team to clear or purge the stale secondary email mapping for work email in the sign-in lookup index.

I will provide the email upon request

Firefox deletes logins despite site settings, and cannot pass verification, so I can now no longer succeed to verificarion of login with Google, Facebook, etc. Help, please! Can we have the older version back that kept my site settings? I need to be able to login to google,!

I want to sign in firefox but when i go to sign in the firefox don't allow to sign-in and says create new profile for this. I want to sign-in to firefox without creating new profile.

I've been a subscriber to the gocomics.com web site for some years now, and have had no trouble logging in from Linux. But with MacOS, the "enter" button is greyed out and not responsive to clicking on it. I can log in that case by hitting the Enter key. I've recently been working with FreeBSD, and with that OS, I cannot log in at all, and pausing Ghostery and Privacy Badger does nothing. All three systems are running Firefox 153. What's different about the FreeBSD version?