Firefox Community Forum

To be honest, I never really pay attention to the Downloads history manager in Firefox, until pretty recently, out of curiousity while looking some random files that weren't there (which is another topic, but not my focus in this Support question). So, checking the Downloads history, I realized that I had a few archives (they were majorly image-type files, and they weren't many, maybe just 10-15 distributed in three months as I don't download much nowadays) that were marked down as "failed", for some reason.

But, I go to my desktop's Downloads folder and, well, no one of these files looked like they had errors or similar (I opened them up in Paint, in the Photos? app from Windows 11, and I even opened them up in Firefox and I ran the antivirus on them, just to be sure they were fine). So, I decided to download "copy" files and, although, they now appeared as complete ("fine", "good") in the Downloads history manager, when opening them and contrasting them, I didn't see any kind of difference between the original file and the new one, they even shared the same property data and they looked the same, so, everything looked fine to me.

These past few days I decided to observe the history manager a little more cautiously to see that every file I downloaded and/or saved were fine and complete (with the "X KB - download url link - time/day"), before I logged out from the session. But, early today I got slightly worried, so I opened Firefox again, and surprisingly, a few of the files I downloaded the previous session that were "complete", now were marked down as "failed" (it's a shame I couldn't screenshot them to indicate visual examples, but it really took me off guard when I digged up the history again).

Is this a bug or something?

I am a newbie when using Firefox as a browser, so this is the kind of things that intrigue me, because I also tend to open the private browser sessions and, for obvious reasons, I don't have access to the downloads list from them after I close the private window, and I imagine it would be the same situation in very normal circumstances if I used a normal browser window. So, basically, I want to know if this is a bug or something, because now you are leaving quite curious and worried that even any other of those files might have some errors or something, as well. This has NEVER happened to me with other browsers (like Chrome), if a file I saved, downloaded wrong - it downloaded wrong and I could even have a temp file in my Downloads folder - this is NOT the case.

(Btw - two things. This is an English translated version of the post I just did in Spanish for the Spanish-speaking language community, and I guess I wanted it to have a larger reach. Hopefully it is okay to do so. Also, although I indicate that my current Firefox version is the 134.0 version that got updated yesterday, January 8th, 2025, this happened before the launch of the updated version. I hope that I selected the right topic to describe this issue because I'm not sure how to describe it? It looks like a bug to me, I tried to look out for similar problems related to Downloads, but some of them do not apply to me (all my files do download, appear as downloaded in my desktop folder as well, and they do not seem to have any other issues, except for this thing in the Downloads history manager that I describe in the whole post)

EDIT: I tried to do a test, and lo and behold. I have screenshots that exemplify what I mean (more or less): these were the files I saved/downloaded before I closed the Firefox window, hence closing the session. The first is how they appeared in the Downloads panelm the second in the history manager window and the third one shows that one of the files I had to "download" again (although it's a copy from the original) because it appeared as it "failed" when I opened the Firefox window again (started a new session), and opened the Downloads history manager window.

Installed newest version of Windows 11 and now no tabs will load on browser and all show as crashed. Have uninstalled, reinstalled, refreshed and tried all I could and no changes. Would love any help.

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Every single time I try to sign into Google, Firefox freezes after I type about 4 letters into the user name box. Hangs and I have to restart. Every. Time. I have to switch over to Chrome to log into Google. It's a real pain in the butt. Anyone else having issues?

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

I updated to 133.0.3 just now and Firefox will not load any pages in new tabs. The only tabs I have open are the ones that were open when the application restarted with the update. For example, I could not open https://support.mozilla.org/1/firefox/133.0.3/WINNT/en-US/firefox-help to report this bug because it was not already open (I am reporting to you using Brave). This is happening in both new tabs and new windows.

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

1. 1: Is it possible to get my old bookmarks from the cloud?

1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.