Firefox Community Forum

So for three days now, my firefox constantly crashes. I would be reading a story online or watching a video on Youtube and then it will suddenly freeze. In videos, it'll still play the sound but the screen will freeze. I can't pause or stop it. Then either Firefox crashes and closes or I have to close it for it to stop. Sometimes, when I try opening it again, it still won't open. I used to have 50 tabs open and never ad this issue. After this, I closed all the open tabs, even deactivated a bunch of extensions, run malware detection, and still the issue continues. I don't know what the problem is. I even followed instructions and deactivated hardware acceleration options in Performance. And I have all AI options turned off too. The app also recently was updated.

crash report bp-e455fd8b-e30b-4cdc-811a-346ac0260607

It seems that after a recent Firefox version update (perhaps to 151.0.3), the "Clear cookies and site data" option is disabled for any container tab. This is really annoying as I like to use this feature often.

I cannot get into Firefox due to an error message that keeps coming up. Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I have tried deleting and reinstalling it, but it didn't really uninstall completely. I have tried a few suggestions from online, which didn't work. I also tried right clicking on the Firefox symbol and went into some of the different options, but nothing worked for me.

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

Since we had service to our router and modem, I have been receiving a notice "Secure Connection Failed" whenever I click on a link. It states that something is too long. What can I do to resolve this situation as some of the links are important. I would appreciate your help. Thanks!

Yes, I'd like to use the same account on both of my profiles.

I understand that for some users, this may be confusing.

In my case, the only reason for different profiles is that I need to use a Proxy Server for some websites, and no proxy for other websites. Manually switching proxy settings is painful, and doing so causes traffic for my other tabs/windows to go to the proxy, which I do not want.

I have a main (set of) windows (and its tabs) going straight to the internet, then I have a separate window (and its tabs) configured to go through a proxy (SOCKS5 in this case). I want all other settings, bookmarks, passwords, etc. to be identical to both. I end up having to logout of my main profile, log into the other profile to sync settings, log out of there, and log back into my main profile.

Is there a valid technical reason why an account on the same FireFox installation cannot be shared between two profiles?

I can do this on multiple computers (same account, different computers/profile), seems odd it is restricted to not allow on the same computer.

I have an alternative solution: Install FireFox natively, then install FireFox as AUR or FlatPak, but not sure this will collide as this both uses the same profile directory. Hum...

Wayne

Hi I use Firefox for years (decades probably). How on earth is it possible that after an upgrade (to 151), I had to manipulate about:config in order to allow unsigned extensions to keep working? Of course, I am not dealing with DIY extensions, but with small and unknown extensions as AdBlocker or uBlock origin... It doesn't seem I am the only one... Any explanation will be warmly accepted...

I couldn't log into a site and it was suggested to 'clear cache' as follows: - settings - privacy and security - cookies and site data - clear browsing data BUT only cookies and temp cache sites. By mistake I believe I ticked browsing and download history too, and looks as though it is irrersible? Now I no longer automatically get all the little boxes I used to get for usual regular log ins (eg The Times, Meteo, banks, email etc) I think I can use 'add shortcuts' and re-enter these, but any other suggestions? With many thanks.

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS never arrives, and when I phoned my bank, they said they had no authorisation attempts reach them at all! The Visa card simply says it failed at the first step, without saying why or serving up the usual security dialogue. (The other Visa card just works).

I suspect the Autofill may be the problem here. I've recently had other scenarios where FF filled in a field for me, but the Javascript behind the website refused to accept it, eg saying it wasn't a valid phone no when it clearly was. The only way to get round this seems to be to type in the complete value yourself, which rather defeats the object. It could be something else, but it's clearly dependent on which software's running behind the card, as the third card succeeds.

Hello, I noticed google rolled out new icons for its workspace. However I use these workspace apps frequently and leave them on my bookmarks bar. For some reason however the docs, slides, and sheets logos respectively have defaulted their icons back to the original google drive icon. making it impossible to tell which is which from a glance. Sorry to bother y'all!

With Duckduckgo set as search engine, if I type a search or go directly to duckduckgo search page the current tab crashes and the "Tab crash reporter" is displayed.

Google, Bing, etc work.

I have Duckduck privacy protections, privacy badger, and ublock origin all disabled for duckduckgo.

Hello- about 6 or 7 months ago I started noticing issues where I will type in a web address or a search term and it will not do anything after pressing enter. Just sit there blank. This does not happen all the time but is happening enough that it is frustrating. for example I could type in bank of america or amazon.com or something like that and it will not do anything. No spinning wheel no anything. I can delete what I typed in and try typing something else and the same thing. I can open a new window and try searching again and it will do the same thing. Then a few minutes later I can try it again and it will work fine. BUT what DOES work always is if I open a new private window and search that way it will always work.

Any thoughts? i've deleted cache/browser history, cookies, un-installed and re-installed. I have the firefox is up to date message. I am using FIrefox 151.0.3 64 bit Using windows 11 Home version 25H2

I use Google as my default search engine in firefox.

Thanks

Ryan