Firefox Support Forum

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Every time I try to make a comment to an article in Yahoo News, it gets rejected. I can't even post the word testing and it gets rejected. Attached is a screenshot.

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. You can't see what you're typing and when you go to images on google, all of it turns white. It happens to every website I go to, certain things turn white. Doesn't happen with Chrome, just Firefox. I've cleared the cache and data on it but that doesn't do anything. I've restarted my laptop and tried to make sure it wasn't my laptop that was the problem. I'm nervous to uninstall and reinstall cause I don't want to lose my passwords saved here.

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Hi!

I'm confused by the latest upgrade of Firefox (Version 127.0). It gave me the option to create a new profile or Exit when starting it. So eventually I went for creating a new profile and now my old one seems lost. This is not what I wanted.

When using my shortcut on the taskbar, which I've used for years, it suddenly complained I was using an old version of Firefox. This has not happened for me in decades. I've lived with the Firefox installation on this computer for a very long time and it has smoothly upgraded in the background until now. So what is going on now with this upgrade? Is it a major new version of Firefox that doesn't migrate a current profile?

rgds Christian

Using Firefox on an ancient Dell with XP to run one IP security camera, It may have succumbed to a software glitch. The message now on startup, after an initial failed attempt to load operating system is: C0000218 Registry File Failure. Registry cannot load Hive File, log, or Alt (Corrupt, Absent, or Not Writable)

What do you suppose can be done to de-glithch the os loading routine, so I can keep it out of the landfill.

Thank you, Tony H

I am extremely frustrated with Firefox and it’s printing. This has been going on for quite some time. You’ve been playing around with what was a good and functional printer interface to one that is now a pice of junk! I have been using Mozilla since it was Netscape 2.0

I am running firefox Ver 115.3.1 esr 64 bit on a Dell Desktop running Win 7. In the past I go to a print preview and see how the print out would look on the page. I could also control, my printer functions, like color or black and white, and the quality of the printout.

Today my wife (not real computer savy) started printing several PDF files for compilation into a book/user help package. After she had printed out several articles and well over 20 pages she mentioned to me that the printer wasn’t printing correctly. I asked her what she ment. She showed me. She was printing double sided (to conserve paper). After she went to the printer and looked at the printout they were all wrong. The front side was fine, but the back side was upside down. So when she would put them in a binder, should could the 1st page fine, then flip the page, and you’d have to turn the binder over to read the 2nd page, then turn the binder around again to read the 3rd page.

This isn’t my idea of double sided. It would be fine if I was using a flip chart but not in a binder. So now I’m sitting on over 20 pages of scrap, not to mention how much ink I wasted at about $50/Black cartridge.

I sit down and try to see what she’d done. So I bring up a document, and want to print ONLY page 1 & 2 doublesided so I limit my waste of paper and ink. Sure enough it prints the backside upside down. So I change from flipping long side to flipping short side and try again. Same problem, 2nd page is upside down. I also notice that there is NO print preview, and I can no longer have access to “Printing Preferences” which allow me to change from black & white to color and vise versa, set the quality of the printout. All I can control is Black & White vs. Color, what pages I want to print and portrait & landscape.

I go over to my other desktop running Win 11 and Firefox V 119.0 (64 bit) and try printing double sided. It gives me the same options as Ver 115.3.1 esr 64 bit, AND it gives me a preview screen. So I select double sided printing and it prints the 2nd page upside down. UNSAT!

I’m in this fix because sometime in the past I did an update and you had changed the printer interface. I don’t know when it was changed, maybe before COVID. But it sure hasn’t helped me. So far I’m out over 20 pages of paper, don’t know how much printer ink, and over 3 hours in trying to figure out what’s giong on, then trying to get help, and then having you web sit drop the page I was working on so I lost this posting. Then I got smart and did it in my word processor. All in all a really frustrating day!!

Hope someone has some ideas.

JohnT jblair1948@cox.net

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11.

I start watching some video on YouTube or whatever, decide it's not useful/what I want, stop playing it, close the tab or navigate away, but if my device locks, the controls for this old, discarded video, that I didn't want to watch, are on the lock screen.

I wouldn't mind if it was a video I was currently watching but it's somehow remembering the last thing I started to watch. I can see no hint anywhere else that it's still active in any way at all.

The only way to get rid seems to be to close Firfox.

This is very annoying because it seems you can't watch anything without Firefox remembering it and putting on the lock screen until the end of the session, so it could be cluttering things up all day unless I close everything and (in my case, because of prvicy settings) delete cookies and log myself out of most sites.

I've tried multiple searches but all I've found here is a post about turning off media.hardwaremediakeys.enabled but I don't actually want to do that, I just want Firefox to forget videos when I've closed the tab or navigated away from them.

Elsewhere I found a suggestion to disable dom.media.mediasession.enabled but that setting isn't found.

Any help much appreciated.

I have two questions:

1. Will WASM and JIT be turned on or not affect the operation of RLBox?

I currently have the following about:config settings set to false, I'm wondering if this will cause the RLBox to not function?

javascript.options.ion javascript.options.baselinejit javascript.options.native_regexp javascript.options.asmjs javascript.options.wasm

I hope Mozilla staff will consider listing the operating status of RLBox in about:support, so that it will be clear at a glance.

2. Enabling "security.sandbox.content.shadow-stack.enabled" will cause add-ons to not function properly.

This setting seems to have been around for a long time. Is there any progress on this? Chrome has supported this feature for quite some time.

I would be grateful if you could help clarify this and inform me of the answer.

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Firefox.exe -silent and Firefox.exe -silent -p default work, but Firefox.exe -silent -p MyProfile Not

Do it is possible to preload Firefox with a custom profile with extensions, without stay visible, to speed firefox istance open?

-os-autostart What exactly does it do?