Who Or Where Do I Send Firefox Crash Dumps To ?

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1/23/11, 8:11 AM

I had several tabs open and Firefox has crashed several times and it also crashed when trying to restore those tabs after each crash, it may be a problem with the Maximum AdBlock Free plug-in that I recently installed, but I am not sure and I could be wrong.

When I used: about:crashes, it says that no crash reports have been submitted.

When I try to Report A Broken Website from the Firefox Help, the submission process never finishes, so I can not report the problem there.

I do have some crash dumps from Windows 7 in reference to the crashes, but I need to know who to send them to and how?

Thank you, -John Jr

Here are the crash dumps:

Log Name: Application Source: Application Error Date: 1/23/2011 4:28:59 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: John-PC Description: Faulting application name: firefox.exe, version: 1.9.2.3989, time stamp: 0x4cf9293f Faulting module name: ozymandias-ff.dll, version: 0.0.0.617, time stamp: 0x4c2a6f5f Exception code: 0xc0000417 Fault offset: 0x00134e58 Faulting process id: 0x8cc Faulting application start time: 0x01cbbb360cc1ef2c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\gctso5bm.default\extensions\ozymandias@securityheroes.com\components\ozymandias-ff.dll Report Id: 2b661442-2740-11e0-b816-0019db23035a Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-01-23T22:28:59.000000000Z" />
   <EventRecordID>6620</EventRecordID>
   <Channel>Application</Channel>
   <Computer>John-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>firefox.exe</Data>
   <Data>1.9.2.3989</Data>
   <Data>4cf9293f</Data>
   <Data>ozymandias-ff.dll</Data>
   <Data>0.0.0.617</Data>
   <Data>4c2a6f5f</Data>
   <Data>c0000417</Data>
   <Data>00134e58</Data>
   <Data>8cc</Data>
   <Data>01cbbb360cc1ef2c</Data>
   <Data>C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data>C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\gctso5bm.default\extensions\ozymandias@securityheroes.com\components\ozymandias-ff.dll</Data>
   <Data>2b661442-2740-11e0-b816-0019db23035a</Data>
 </EventData>

</Event>

Log Name: Application Source: Windows Error Reporting Date: 1/23/2011 4:29:25 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: John-PC Description: Fault bucket 1552093290, type 5 Event Name: BEX Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 1.9.2.3989 P3: 4cf9293f P4: ozymandias-ff.dll P5: 0.0.0.617 P6: 4c2a6f5f P7: 00134e58 P8: c0000417 P9: 00000000 P10:

Attached files: C:\Users\John\AppData\Local\Temp\WER6F03.tmp.WERInternalMetadata.xml

These files may be available here: C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_6c241dc2b18415793290eeaf3f3d5324042c7ed_10d3d648

Analysis symbol: Rechecking for solution: 0 Report Id: 2b661442-2740-11e0-b816-0019db23035a Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Windows Error Reporting" />
   <EventID Qualifiers="0">1001</EventID>
   <Level>4</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-01-23T22:29:25.000000000Z" />
   <EventRecordID>6621</EventRecordID>
   <Channel>Application</Channel>
   <Computer>John-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>1552093290</Data>
   <Data>5</Data>
   <Data>BEX</Data>
   <Data>Not available</Data>
   <Data>0</Data>
   <Data>firefox.exe</Data>
   <Data>1.9.2.3989</Data>
   <Data>4cf9293f</Data>
   <Data>ozymandias-ff.dll</Data>
   <Data>0.0.0.617</Data>
   <Data>4c2a6f5f</Data>
   <Data>00134e58</Data>
   <Data>c0000417</Data>
   <Data>00000000</Data>
   <Data>
   </Data>
   <Data>

C:\Users\John\AppData\Local\Temp\WER6F03.tmp.WERInternalMetadata.xml</Data>

   <Data>C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_6c241dc2b18415793290eeaf3f3d5324042c7ed_10d3d648</Data>
   <Data>
   </Data>
   <Data>0</Data>
   <Data>2b661442-2740-11e0-b816-0019db23035a</Data>
   <Data>0</Data>
 </EventData>

</Event>

Log Name: Application Source: Application Error Date: 1/23/2011 4:29:26 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: John-PC Description: Faulting application name: plugin-container.exe, version: 1.9.2.3989, time stamp: 0x4cf928fc Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b21e Exception code: 0xc0000005 Fault offset: 0x00046bf0 Faulting process id: 0xd8c Faulting application start time: 0x01cbbb38788f95b7 Faulting application path: C:\Program Files\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 3bfe1a27-2740-11e0-b816-0019db23035a Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-01-23T22:29:26.000000000Z" />
   <EventRecordID>6622</EventRecordID>
   <Channel>Application</Channel>
   <Computer>John-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>plugin-container.exe</Data>
   <Data>1.9.2.3989</Data>
   <Data>4cf928fc</Data>
   <Data>ntdll.dll</Data>
   <Data>6.1.7600.16559</Data>
   <Data>4ba9b21e</Data>
   <Data>c0000005</Data>
   <Data>00046bf0</Data>
   <Data>d8c</Data>
   <Data>01cbbb38788f95b7</Data>
   <Data>C:\Program Files\Mozilla Firefox\plugin-container.exe</Data>
   <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
   <Data>3bfe1a27-2740-11e0-b816-0019db23035a</Data>
 </EventData>

</Event>

Log Name: Application Source: Windows Error Reporting Date: 1/23/2011 4:29:29 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: John-PC Description: Fault bucket 2209435343, type 1 Event Name: APPCRASH Response: http://oca.microsoft.com/resredir.aspx?SID=18333&iBucketTable=1&iBucket=-2085531953 Cab Id: 0

Problem signature: P1: plugin-container.exe P2: 1.9.2.3989 P3: 4cf928fc P4: ntdll.dll P5: 6.1.7600.16559 P6: 4ba9b21e P7: c0000005 P8: 00046bf0 P9: P10:

Attached files: C:\Users\John\AppData\Local\Temp\WERDB2A.tmp.WERInternalMetadata.xml

These files may be available here: C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_39aee0a9aeac93a524f19ceaee51d23126fd537c_1333e50e

Analysis symbol: Rechecking for solution: 0 Report Id: 3bfe1a27-2740-11e0-b816-0019db23035a Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Windows Error Reporting" />
   <EventID Qualifiers="0">1001</EventID>
   <Level>4</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-01-23T22:29:29.000000000Z" />
   <EventRecordID>6623</EventRecordID>
   <Channel>Application</Channel>
   <Computer>John-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>2209435343</Data>
   <Data>1</Data>
   <Data>APPCRASH</Data>
   <Data>http://oca.microsoft.com/resredir.aspx?SID=18333&iBucketTable=1&iBucket=-2085531953</Data>
   <Data>0</Data>
   <Data>plugin-container.exe</Data>
   <Data>1.9.2.3989</Data>
   <Data>4cf928fc</Data>
   <Data>ntdll.dll</Data>
   <Data>6.1.7600.16559</Data>
   <Data>4ba9b21e</Data>
   <Data>c0000005</Data>
   <Data>00046bf0</Data>
   <Data>
   </Data>
   <Data>
   </Data>
   <Data>

C:\Users\John\AppData\Local\Temp\WERDB2A.tmp.WERInternalMetadata.xml</Data>

   <Data>C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_39aee0a9aeac93a524f19ceaee51d23126fd537c_1333e50e</Data>
   <Data>
   </Data>
   <Data>0</Data>
   <Data>3bfe1a27-2740-11e0-b816-0019db23035a</Data>
   <Data>0</Data>
 </EventData>

</Event>

I had several tabs open and Firefox has crashed several times and it also crashed when trying to restore those tabs after each crash, it may be a problem with the Maximum AdBlock Free plug-in that I recently installed, but I am not sure and I could be wrong. When I used: about:crashes, it says that no crash reports have been submitted. When I try to Report A Broken Website from the Firefox Help, the submission process never finishes, so I can not report the problem there. I do have some crash dumps from Windows 7 in reference to the crashes, but I need to know who to send them to and how? Thank you, -John Jr Here are the crash dumps: Log Name: Application Source: Application Error Date: 1/23/2011 4:28:59 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: John-PC Description: Faulting application name: firefox.exe, version: 1.9.2.3989, time stamp: 0x4cf9293f Faulting module name: ozymandias-ff.dll, version: 0.0.0.617, time stamp: 0x4c2a6f5f Exception code: 0xc0000417 Fault offset: 0x00134e58 Faulting process id: 0x8cc Faulting application start time: 0x01cbbb360cc1ef2c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\gctso5bm.default\extensions\ozymandias@securityheroes.com\components\ozymandias-ff.dll Report Id: 2b661442-2740-11e0-b816-0019db23035a Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-01-23T22:28:59.000000000Z" /> <EventRecordID>6620</EventRecordID> <Channel>Application</Channel> <Computer>John-PC</Computer> <Security /> </System> <EventData> <Data>firefox.exe</Data> <Data>1.9.2.3989</Data> <Data>4cf9293f</Data> <Data>ozymandias-ff.dll</Data> <Data>0.0.0.617</Data> <Data>4c2a6f5f</Data> <Data>c0000417</Data> <Data>00134e58</Data> <Data>8cc</Data> <Data>01cbbb360cc1ef2c</Data> <Data>C:\Program Files\Mozilla Firefox\firefox.exe</Data> <Data>C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\gctso5bm.default\extensions\ozymandias@securityheroes.com\components\ozymandias-ff.dll</Data> <Data>2b661442-2740-11e0-b816-0019db23035a</Data> </EventData> </Event> Log Name: Application Source: Windows Error Reporting Date: 1/23/2011 4:29:25 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: John-PC Description: Fault bucket 1552093290, type 5 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: firefox.exe P2: 1.9.2.3989 P3: 4cf9293f P4: ozymandias-ff.dll P5: 0.0.0.617 P6: 4c2a6f5f P7: 00134e58 P8: c0000417 P9: 00000000 P10: Attached files: C:\Users\John\AppData\Local\Temp\WER6F03.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_6c241dc2b18415793290eeaf3f3d5324042c7ed_10d3d648 Analysis symbol: Rechecking for solution: 0 Report Id: 2b661442-2740-11e0-b816-0019db23035a Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-01-23T22:29:25.000000000Z" /> <EventRecordID>6621</EventRecordID> <Channel>Application</Channel> <Computer>John-PC</Computer> <Security /> </System> <EventData> <Data>1552093290</Data> <Data>5</Data> <Data>BEX</Data> <Data>Not available</Data> <Data>0</Data> <Data>firefox.exe</Data> <Data>1.9.2.3989</Data> <Data>4cf9293f</Data> <Data>ozymandias-ff.dll</Data> <Data>0.0.0.617</Data> <Data>4c2a6f5f</Data> <Data>00134e58</Data> <Data>c0000417</Data> <Data>00000000</Data> <Data> </Data> <Data> C:\Users\John\AppData\Local\Temp\WER6F03.tmp.WERInternalMetadata.xml</Data> <Data>C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_6c241dc2b18415793290eeaf3f3d5324042c7ed_10d3d648</Data> <Data> </Data> <Data>0</Data> <Data>2b661442-2740-11e0-b816-0019db23035a</Data> <Data>0</Data> </EventData> </Event> Log Name: Application Source: Application Error Date: 1/23/2011 4:29:26 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: John-PC Description: Faulting application name: plugin-container.exe, version: 1.9.2.3989, time stamp: 0x4cf928fc Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b21e Exception code: 0xc0000005 Fault offset: 0x00046bf0 Faulting process id: 0xd8c Faulting application start time: 0x01cbbb38788f95b7 Faulting application path: C:\Program Files\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 3bfe1a27-2740-11e0-b816-0019db23035a Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-01-23T22:29:26.000000000Z" /> <EventRecordID>6622</EventRecordID> <Channel>Application</Channel> <Computer>John-PC</Computer> <Security /> </System> <EventData> <Data>plugin-container.exe</Data> <Data>1.9.2.3989</Data> <Data>4cf928fc</Data> <Data>ntdll.dll</Data> <Data>6.1.7600.16559</Data> <Data>4ba9b21e</Data> <Data>c0000005</Data> <Data>00046bf0</Data> <Data>d8c</Data> <Data>01cbbb38788f95b7</Data> <Data>C:\Program Files\Mozilla Firefox\plugin-container.exe</Data> <Data>C:\Windows\SYSTEM32\ntdll.dll</Data> <Data>3bfe1a27-2740-11e0-b816-0019db23035a</Data> </EventData> </Event> Log Name: Application Source: Windows Error Reporting Date: 1/23/2011 4:29:29 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: John-PC Description: Fault bucket 2209435343, type 1 Event Name: APPCRASH Response: http://oca.microsoft.com/resredir.aspx?SID=18333&iBucketTable=1&iBucket=-2085531953 Cab Id: 0 Problem signature: P1: plugin-container.exe P2: 1.9.2.3989 P3: 4cf928fc P4: ntdll.dll P5: 6.1.7600.16559 P6: 4ba9b21e P7: c0000005 P8: 00046bf0 P9: P10: Attached files: C:\Users\John\AppData\Local\Temp\WERDB2A.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_39aee0a9aeac93a524f19ceaee51d23126fd537c_1333e50e Analysis symbol: Rechecking for solution: 0 Report Id: 3bfe1a27-2740-11e0-b816-0019db23035a Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-01-23T22:29:29.000000000Z" /> <EventRecordID>6623</EventRecordID> <Channel>Application</Channel> <Computer>John-PC</Computer> <Security /> </System> <EventData> <Data>2209435343</Data> <Data>1</Data> <Data>APPCRASH</Data> <Data>http://oca.microsoft.com/resredir.aspx?SID=18333&iBucketTable=1&iBucket=-2085531953</Data> <Data>0</Data> <Data>plugin-container.exe</Data> <Data>1.9.2.3989</Data> <Data>4cf928fc</Data> <Data>ntdll.dll</Data> <Data>6.1.7600.16559</Data> <Data>4ba9b21e</Data> <Data>c0000005</Data> <Data>00046bf0</Data> <Data> </Data> <Data> </Data> <Data> C:\Users\John\AppData\Local\Temp\WERDB2A.tmp.WERInternalMetadata.xml</Data> <Data>C:\Users\John\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_39aee0a9aeac93a524f19ceaee51d23126fd537c_1333e50e</Data> <Data> </Data> <Data>0</Data> <Data>3bfe1a27-2740-11e0-b816-0019db23035a</Data> <Data>0</Data> </EventData> </Event>

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