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I am missing a folder under Local Folders. How do I restore it from the saved backup file

K Narasimhan

I have saved my selected emails in different folders under Local Folder based on the subject of the email. Now I do not see one such folder where I had saved several emails for that particular subject/topic. Need step-by-step to restore that FOLDER from C:\users\myname\AppData\ ???

My issue described may not be Accessibility I chose in Topic above as that was the closest to match. Basically I am missing that Folder as I might have accidentally deleted from the current file that displays when I click open Thunderbird Mail.

I have saved my selected emails in different folders under Local Folder based on the subject of the email. Now I do not see one such folder where I had saved several emails for that particular subject/topic. Need step-by-step to restore that FOLDER from C:\users\myname\AppData\ ??? My issue described may not be Accessibility I chose in Topic above as that was the closest to match. Basically I am missing that Folder as I might have accidentally deleted from the current file that displays when I click open Thunderbird Mail.

All Replies (2)

First question: do you have a backup copy of your Thunderbird profile folder? Probably the answer will be NO, so in order to be able to help you we need to have a look at your profile folder. In Thunderbird go to Help > Troubleshooting Information > Profile Folder > Open folder... Now you'll see the contents of your profile folder in a new (Explorer?) window: go to Mail > Local Folders and take a screen shot of its contents. Also tell us the name of the missing folder.

  1. install the addon, importexporttools NG
  2. then, highlight local folders
  3. rightclick and select the importexport option to import mbox files
  4. now, locate wherever you saved the missing folder. IGNORE any files ending in .msf
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