Question

Firefox Addons could not be verified after connecting to internet

21/3/25, 4:14 pm

Hi Support Team, The firefox addons were disabled after connecting to internet. Could you please let me know the reason for this.

Thank you

Hi Support Team, The firefox addons were disabled after connecting to internet. Could you please let me know the reason for this. Thank you

संलग्न स्क्रीनशॉट

What version of Firefox do you have?

The extensions are disabled due to https://support.mozilla.org/en-US/kb/root-certificate-expiration where you need Firefox 128 or later of if using Windows 7, 8, 8.1 or macOS 10.12, 10.13, 10.14 you need Firefox 115.13.0esr or later like 115.21.0esr.

👍 0

Answer 1 · 2025-03-21 16:14:28.500993

James

21/3/25, 5:31 pm

What version of Firefox do you have?

The extensions are disabled due to https://support.mozilla.org/en-US/kb/root-certificate-expiration where you need Firefox 128 or later of if using Windows 7, 8, 8.1 or macOS 10.12, 10.13, 10.14 you need Firefox 115.13.0esr or later like 115.21.0esr.

Answer 2 · 2025-03-21 16:14:28.500993

21/3/25, 6:13 pm

Hello, Thank you for the response. I am using Firefox 121.0 (64-bit) on Windows 10 Pro.

Thank you