Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox account

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 23 views
  • के द्वारा अंतिम प्रतियुतर goddammitpleasehelpme

more options

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

cor-el द्वारा सम्पादित

All Replies (2)

more options

Unfortunately if you can't access the email address then your only option is to create a new Firefox Account with an email address you can confirm.

Helpful?

more options

That's not an option. This is a business email. I need to access it. Is there really no way I can talk to someone who can access my account, verify details about the account I give them to let them know it's really me (like bookmarks only I would know about, or page histories, or something, for god's sake), and let my sync the account? Otherwise this becomes a catch-22.

Helpful?

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.