Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not save passwords

  • 4 प्रत्युत्तर
  • 1 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर theelevatorguy

more options

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks


All Replies (4)

more options

Are you using a password add-on or program?

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

That didn't work. Any other ideas? Thanks

more options

Did anything happen to your profile? Any kind of data coruption?

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

more options

I assume something was corrupted when FF automatically updated, but there is no way to tell. Everything else works. I have my bookmarks. There is no other profile. I tried using troubleshooting mode, but it didn't work.