Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 85 has stopped playing video

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 108 views
  • के द्वारा अंतिम प्रतियुतर philipp
  • हल कर लिया गया

chris328
chris328

Using Firefox 85.0b2 (64 bit) Windows 10. Both Firefox and Windows 10 updated themselves in past couple of days.

Previously Firefox played videos on YouTube. Now it does not. (still image appears, and spinning circle but nothing further; and then YouTube suggests try restarting my device).

Videos still play OK in MS Edge.

I have tried all advice I can find, including clearing Cache, clearing cookies, and resetting Firefox. Starting Firefox in Safe mode. Restarting Windows and Firefox multiple times. Nothing has made any difference.

Can anyone suggest anything else to try??

Using Firefox 85.0b2 (64 bit) Windows 10. Both Firefox and Windows 10 updated themselves in past couple of days. Previously Firefox played videos on YouTube. Now it does not. (still image appears, and spinning circle but nothing further; and then YouTube suggests try restarting my device). Videos still play OK in MS Edge. I have tried all advice I can find, including clearing Cache, clearing cookies, and resetting Firefox. Starting Firefox in Safe mode. Restarting Windows and Firefox multiple times. Nothing has made any difference. Can anyone suggest anything else to try??

चुने गए समाधान

hi chris, that's probably the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1682834.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (1)

philipp
philipp
  • Moderator

चयनित समाधान

hi chris, that's probably the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1682834.