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prime info Spot took over my Google Search Engine

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 22 views
  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

mauimauk
mauimauk
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Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google search bar, which I've since just removed), the google search results no longer come up. Instead, I'm redirected to a search engine called: http://search.primeinfospot.com/?tp1=dbc19016-3c27-4231-bf81-d50a9c367fda&kw=sarch

Going through my search history when this happened, it seems it came out of this "Browser Update" (here's the start of the site, removing all the gobbly gook that followed it but maybe but don't click on it to be safe?)

https://www.logicalplatforms.com/

I've tried simply adjusting my firefox settings. restoring default but firefox seems to think this is my default. any ideas on how to remove this and insure it's not doing other bad things to my comptuer? thanks!

Hi there, While working on a sound effects site, I somehow downloaded malware to my Mac. Now, every time I do a google search (in the address bar, and also in the google search bar, which I've since just removed), the google search results no longer come up. Instead, I'm redirected to a search engine called: http://search.primeinfospot.com/?tp1=dbc19016-3c27-4231-bf81-d50a9c367fda&kw=sarch Going through my search history when this happened, it seems it came out of this "Browser Update" (here's the start of the site, removing all the gobbly gook that followed it but maybe but don't click on it to be safe?) https://www.logicalplatforms.com/ I've tried simply adjusting my firefox settings. restoring default but firefox seems to think this is my default. any ideas on how to remove this and insure it's not doing other bad things to my comptuer? thanks!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Thank you for sharing your add-ons list. "Search Updater" looks suspicious.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Please disable or remove Search Updater. If in doubt about any of the others try disabling it.

After that, you should regain control of your settings. You then can restore your preferred default. See: Change your default search settings in Firefox.

Success?