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Plugin-Container.exe randomly crashing when browsing flash-based websites

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर FredMcD

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A quick description of our environment : OS = Windows Server 2008 R2 x64 Enterprise, Mozilla Firefox = ESR 52.3.0, Citrix XenApp 6.5 RP07. Plugin-container.exe is randomly (but frequently) crashing while browsing flash-based web pages and applications. Unfortunately, we're not able to reproduce the issue, and we're constantly monitoring and capturing dump files. Is anyone able to help us with the analysis ? We've tried to disable hardware acceleration, with no success :-(


All Replies (2)

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First, remove Flash Player using these links; Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then, reinstall it;

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only> Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see;