Reinstalled windows and firefox will not sync my bookmarks, addons etc

Sooo I kinda just noticed this....

https://imgur.com/a/G0OTs

Umm.. Im really hoping this will lead to a FIX hah.

Torpor said

Sooo I kinda just noticed this.... https://imgur.com/a/G0OTs Umm.. Im really hoping this will lead to a FIX hah.

No idea. you know more than I as I do not use it. This is all I have on Sync :

• https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
• https://support.mozilla.org/en-US/products/firefox/sync
• https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
• https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
• https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq The above has contact info to people who have access to the servers and can make changes or something. As Volunteer Support does not.

You may have to make another account with new email info, have no idea though.

Always :

• https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
• https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Make sure sync is disconnected between every device as once you get Sync up if this is the master then poof, will replace the info on all the others.

Please let us know if this solved your issue or if need further assistance.

Lol!

I Failed,, made a new post on same forum =(

Torpor said

Lol! I Failed,, made a new post on same forum =(

I have just had it removed. Continue posting in this one as it is the same subject and nothing is new.

We have nothing to do with Sync here. We can not do anything more than provide links to support articles.

There is contact info as I stated and you may have to make a email address.

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. https://pastebin.mozilla.org/

Note, will be a long time before someone who knows how to read the logs looks at them.

Do not make a new post. Thank You.

So, i made a bug report on BugZilla as you said.

Its so very odd i have reformatted 7+ tim illes as you can see, each time successful, but im not understanding why its not working this time! Im half trempted to remove all thoes Attached devices... but i feel like that would really mess stuff up lol.

2hrs en counting trying to solve this. very frustrating

Maybe ill use the last version ( 2nd computer connected on that list) and see if it helps

https://pastebin.mozilla.org/9080291

Saw 3 .txt documents

Torpor said

https://pastebin.mozilla.org/9080291 Saw 3 .txt documents

Am not a expert on reading the logs but I see this : error.login.reason.network

So again. You will have to create a new email address. Yahoo mail lets you create a bunch within your email with them, no idea about others.

As say I do not use this : https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts But that supposes you have access which you do not. So get your new email address and open this link after : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq Go to the bottom and click as per URL create a bugzilla.mozilla.org account and use the link in the URL to create a request. If you still have your original Account there, see if it works. State what has happened and include logs and URL to this page. Wait for a email from them. When email comes when ever you need to do what it says before 24hrs goes by.

This is the Solution.

I have created a bug request. like, i made an account.

i made a new sync acc =x thought thats what u mean but i see now.. just wait for these guys i guess.

Oh yea. I just reformat.ted my computer a 2nd time cause of this (lololol) yea... And this is the new .txts im seeing

https://pastebin.mozilla.org/9080294

Anyway, Yea i have a bug report thing up. all info included. Thanks for the info mate

Torpor said

I have created a bug request. like, i made an account. i made a new sync acc =x thought thats what u mean but i see now.. just wait for these guys i guess. Oh yea. I just reformat.ted my computer a 2nd time cause of this (lololol) yea... And this is the new .txts im seeing https://pastebin.mozilla.org/9080294 Anyway, Yea i have a bug report thing up. all info included. Thanks for the info mate

Not a problem. Just wait is all you can do now. G'luck