Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi, Thunderbird keeps crashing on startup. I've tried re-installing, holding down Shift Key, starting in Safe Mode, etc., no luck. lvlflyer@concentric.net

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 20 views
  • के द्वारा अंतिम प्रतियुतर Wayne Mery

vwiese
vwiese

Thunderbird keeps crashing on startup. I've tried re-installing, holding down Shift Key, starting in Safe Mode, etc., no luck. When the Crash Reporter comes up, when I click on "Submit", it says can't submit over and over. When I click on "Quit", of course, it goes back to my desktop. Suggestions? Thanks, Verne Wiese lvlflyer@concentric.net

Thunderbird keeps crashing on startup. I've tried re-installing, holding down Shift Key, starting in Safe Mode, etc., no luck. When the Crash Reporter comes up, when I click on "Submit", it says can't submit over and over. When I click on "Quit", of course, it goes back to my desktop. Suggestions? Thanks, Verne Wiese lvlflyer@concentric.net

All Replies (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Do you have a crash ID? https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

vwiese, no crash ID??