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incoming message overflows message pane on the right. How to get message to fit the pane?

  • 9 प्रत्युत्तर
  • 2
  • 26 views
  • के द्वारा अंतिम प्रतियुतर Matt

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Incoming email messages have no "text return" feature and run off the right-hand side of the page.

Incoming email messages have no "text return" feature and run off the right-hand side of the page.

All Replies (9)

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1. Does this happen with every e-mail you see in Thunderbird?

2. Please post here a screenshot showing what you see in Thunderbird, so then I see. How do I create a screenshot of my problem?

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Hello Bruce,

Thank you for your message! No, the problem only happens with some incoming messages. Most are fine.

I looked through my inbox to find an example to send you, but I think I've already erased them.

This problem (infrequent as it is) began occurring about ten days ago after my husband installed a second screen on my desk.

I don't know if this next thing is related, but I also notice that when I move a file from my laptop to the new screen, the framed message/text (i.e. whatever I'm transferring) often is much too wide for the second screen, and I have to adjust the width each time (which is very inconvenient).

I hope this info is helpful to you in figuring out my problem. I suspect it can be fixed quite easily - if I only knew where to begin.

Tamara

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Regarding e-mails themselves, some people, and most companies, make e-mails with text and images in tables. They define those tables to be an exact width in pixels. So if your viewing window is narrower than that exact width in pixels, the e-mail will not show properly.

As an example of this, see my screenshot below. I narrowed the Thunderbird window so small that the text doesn't all show.

When an e-mail doesn't use such tables, the text gets automatically scrolled by Thunderbird to fit the viewing window.


Regarding extra monitors, it sounds like you need to change the screen resolution for what is displayed on the extra monitor.

You are using Windows 7, so right-click an open area on the desktop and choose "Screen Resolution". You will see your two displays depicted side-by-side or one above the other, whichever way your setup is. You can drag those display depictions to change the configuration if you want. My point, though, is that you need to click on the display depicting your extra monitor, then change the "Resolution" below. Probably to a larger resolution. The monitor has a "native" resolution which will probably be labeled "recommended". That is the resolution in which text will look the most clear.

Experiment to a resolution that you like best.

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Hi Bruce, Interesting reply and I have now discovered "screen resolution" and how to find it. My added monitor is at its native resolution: the highest. But that doesn't seem to be the problem - it is the text running off the right-hand side of my screen. Actually, since that happens in a fraction of my emails, the bigger issue I'm having is when I switch a text from my laptop screen (smaller screen, and arranged as "landscape" to my quite square and larger second screen. Maybe all I have to do is change a setting for the second screen from portrait to landscape? How'm I doing?

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I don't know, because I can't see what you are seeing.

Unless I see a screenshot of the issue, or perhaps a picture taken of the monitor showing the issue, I am unable to advise any further.

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Dear Bruce, My thanks for all the help so far. Let me work on it this end a little bit and I'll get back to you over time with either my solution or a screenshot or other helpful data. Again - thanks - much appreciated. Tamara

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If you have an example of such a message that you feel able to share with me, could you forward it as an attachment to me, via email? I am interested in understanding what's going on in these misbehaving messages.

We have heard of cases where messages from some mailers use non standard practices which defeat the usual layout formatting. The puzzle is why it happens only some of the time. Of course, the situation with fixed column width as described by Bruce is one possibility.

xenos at gmx dot co dot uk

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Hello Zenos, Thank you for your message. Yes, it would be great if I had a message to illustrate the problem - but I don't at the moment. If and when another of these messages comes in and it is "shareable", I'll share it with you and Bruce. I seem to remember that this has happened in the past with messages from a friend in Beijing - yet it happened again more recently, with a message from here in Canada. Stay tuned... Tamara

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Just check if the emails come from a friend using word as the editor in outlook.