Application Basics ------------------ Name: Firefox Version: 48.0.2 Build ID: 20160823121617 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0 OS: Windows_NT 10.0 x86 Multiprocess Windows: 1/1 (Enabled by default) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Firefox Hello Beta Version: 1.4.4 Enabled: true ID: loop@mozilla.org Name: Firefox Hotfix Version: 20160826.01 Enabled: true ID: firefox-hotfix@mozilla.org Name: Multi-process staged rollout Version: 1.2 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.4 Enabled: true ID: firefox@getpocket.com Graphics -------- Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: wheel input enabled WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon R7 Series + R5 330 Dual Graphics Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: No; D3D11 blacklisted with DLL atidxx32.dll (8.17.10.625); D3D9 blacklisted with DLL atiumd64.dll (9.14.10.1128) Direct2D: true DirectWrite: true (10.0.10586.589) GPU #1 Active: Yes Description: AMD Radeon R7 Series + R5 330 Dual Graphics Vendor ID: 0x1002 Device ID: 0x1313 Driver Version: 15.201.2301.0 Driver Date: 11-2-2015 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Subsys ID: 2b1d103c RAM: 1024 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160823121617 browser.startup.homepage: https://www.bbc.co.uk/|http://109.75.168.108:2095/cpsess7733474029/webmail/paper_lantern/index.html?login=1&post_login=4 browser.startup.homepage_override.buildID: 20160823121617 browser.startup.homepage_override.mstone: 48.0.2 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 2 browser.urlbar.lastSuggestionsPromptDate: 20160907 browser.urlbar.suggest.searches: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true extensions.lastAppVersion: 48.0.2 gfx.crash-guard.d3d11layers.appVersion: 48.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x1313 gfx.crash-guard.d3d11layers.driverVersion: 15.201.2301.0 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 media.benchmark.vp9.fps: 166 media.benchmark.vp9.versioncheck: 1 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1473171965 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1473171966 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160823121617 media.gmp-manager.lastCheck: 1474141546 media.gmp-widevinecdm.abi: x86-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1473171968 media.gmp-widevinecdm.version: 1.4.8.866 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.log_file: C:\Users\micro\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1473853064 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1473175870 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC NSSSMIME Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC NSSSSL Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC NSSUTIL Expected minimum version: 3.24 Version in use: 3.24 Experimental Features ---------------------