Firefox is not prompting me to save a password. How do I save a password when the prompt does not come up??
I need help saving a password on the ConnectED site. It will not prompt me to save the password and I would like it saved. Thank you.
All Replies (2)
This page ? http://connected.mcgraw-hill.com/connected/login.do
It uses autocomplete="off" to prevent the user from saving their username / password in Firefox. That is a security feature which some websites use; Firefox respects that command.
This extension - https://addons.mozilla.org/en-US/firefox/addon/saved-password-editor/ - can be used to get around webpages like that, by allowing you to manually save your username / password inside the Firefox Password Manager.
Make sure you read About this Add-on number 5 on that add-on download page - about how to login to websites which use that command in their login webpage,
The presence of autocomplete=off shouldn't have effect.
Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).
- Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history"
- Deselect: [ ] "Always use Private Browsing mode"
Make sure that you do not have a block exception.
- Tools > Options > Security: Passwords: Exceptions
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
- Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/
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