Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when I reopen my laptop (linked to graphics card?)

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 18 views
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Quite often, when I open my laptop and go to firefox, it crashes. Sometimes weird things happen with my graphics as well, but I believe that's unrelated. Anyway, here are the recent crash reports (I hope I'm doing this right!):

bp-1bfccfd7-5b1a-4bc5-8598-974802150522 5/22/2015 7:56 PM bp-b8d59edb-bb5c-4764-a22c-e41e82150521 5/21/2015 6:49 PM bp-a865a89b-1a0c-4afe-9281-8f2772150521 5/21/2015 5:52 PM bp-d17bc625-7693-4b62-bec7-f180d2150521 5/20/2015 9:58 PM bp-317ac553-62af-4739-8f86-013082150520 5/20/2015 3:00 AM bp-311724f8-9c1a-4279-a544-315ab2150519 5/19/2015 1:16 PM bp-575e179b-4dcb-47e4-8486-67e9c2150517 5/16/2015 11:58 PM bp-e17317c2-a23b-442c-a1ba-c62e22150516 5/16/2015 1:14 PM 66081830-4e5e-4dd0-a362-cdb56ff81edc 5/14/2015 9:27 PM bp-e7c83d11-4609-435d-87ed-0eb6e2150513 5/13/2015 3:00 PM bp-4508769d-3682-4556-a7b7-18db22150513 5/13/2015 12:02 PM bp-a6586cbd-6850-40f8-b158-f4da82150512 5/12/2015 6:33 PM bp-3c8d2eb7-797a-4982-aa02-273ed2150511 5/11/2015 7:35 PM bp-dcdc7af7-adca-4478-9a09-49df22150511 5/11/2015 4:02 PM bp-ecc91f51-c774-4a1e-ba30-0c1412150511 5/10/2015 10:17 PM bp-6c18076f-1731-4d42-95ff-16e042150510 5/9/2015 10:08 PM


Any ideas on how to fix this? Let me know if there's any more info that I need to share!

Quite often, when I open my laptop and go to firefox, it crashes. Sometimes weird things happen with my graphics as well, but I believe that's unrelated. Anyway, here are the recent crash reports (I hope I'm doing this right!): bp-1bfccfd7-5b1a-4bc5-8598-974802150522 5/22/2015 7:56 PM bp-b8d59edb-bb5c-4764-a22c-e41e82150521 5/21/2015 6:49 PM bp-a865a89b-1a0c-4afe-9281-8f2772150521 5/21/2015 5:52 PM bp-d17bc625-7693-4b62-bec7-f180d2150521 5/20/2015 9:58 PM bp-317ac553-62af-4739-8f86-013082150520 5/20/2015 3:00 AM bp-311724f8-9c1a-4279-a544-315ab2150519 5/19/2015 1:16 PM bp-575e179b-4dcb-47e4-8486-67e9c2150517 5/16/2015 11:58 PM bp-e17317c2-a23b-442c-a1ba-c62e22150516 5/16/2015 1:14 PM 66081830-4e5e-4dd0-a362-cdb56ff81edc 5/14/2015 9:27 PM bp-e7c83d11-4609-435d-87ed-0eb6e2150513 5/13/2015 3:00 PM bp-4508769d-3682-4556-a7b7-18db22150513 5/13/2015 12:02 PM bp-a6586cbd-6850-40f8-b158-f4da82150512 5/12/2015 6:33 PM bp-3c8d2eb7-797a-4982-aa02-273ed2150511 5/11/2015 7:35 PM bp-dcdc7af7-adca-4478-9a09-49df22150511 5/11/2015 4:02 PM bp-ecc91f51-c774-4a1e-ba30-0c1412150511 5/10/2015 10:17 PM bp-6c18076f-1731-4d42-95ff-16e042150510 5/9/2015 10:08 PM Any ideas on how to fix this? Let me know if there's any more info that I need to share!

All Replies (1)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.