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अभिलेखित

Want to get into my Charter Email and I cant get past updates, have no idea HOW or WHAT I need to update

Frustrated17

i dont have a degree in computers, please explain how I can bypass these updates in plain English and get into my Email. Updates has a long list but dont show which ones I need or how to update.

i dont have a degree in computers, please explain how I can bypass these updates in plain English and get into my Email. Updates has a long list but dont show which ones I need or how to update.

All Replies (2)

Please post a screenshot of that updates list you referred to.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus.


Separate Issue; Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html